BMW of Fairfax
Fairfax, VA
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Mike the sales manager is amazing! I cannot say enough about Alex my sales person. He went above and beyond to find the exact car at the exact price I wanted to pay. I will never buy a I cannot say enough about Alex my sales person. He went above and beyond to find the exact car at the exact price I wanted to pay. I will never buy a car anywhere else. More
Since I purchased a non-BMW, service did not matter. No attention to detail as used vehicle purchased was missing items. And management did not care. Be wary. No attention to detail as used vehicle purchased was missing items. And management did not care. Be wary. More
Definitely not a good experience buying our first BMW from this dealership. The salesman was horrible with attention to detail. I noticed errors in the paperwork after we placed the initial order for t from this dealership. The salesman was horrible with attention to detail. I noticed errors in the paperwork after we placed the initial order for the car. I had to call back to ensure the car had everything we wanted on it. After we ordered our car, there was no communication from our salesman at all. I had to call and get updates on the status. When the car finally arrived at the port, our salesman couldn't give me an actual date on when the car would be available at the dealership for pick-up. The entire experience was horrible. I love the car but will not even take it back to this dealership for service based on my overall buying experience. More
Wonderful experience, our sales person went above and beyond. Will continue to work with Jordan in the future and recommend him to everyone looking for a car. beyond. Will continue to work with Jordan in the future and recommend him to everyone looking for a car. More





