BMW of Kansas City South

Orlando Ramos was our guy-he did a great job; helpful, Orlando Ramos was our guy-he did a great job; helpful, informative, and respectful. If he didn’t know something he said he didn’t know but found out. Orlando Ramos was our guy-he did a great job; helpful, informative, and respectful. If he didn’t know something he said he didn’t know but found out. I Appreciate his ability to relate. I was buying a preowned low price car For my son- I can’t imagine there was much profit to support commission for our rep but he treated us just as if we were driving away with the M5 all the same. The guy is a class act! In the odd case he isn’t currently in a leadership role; he needs to be considered for one. He is the type of guy I would want to be at the point of the spear for my commercial team. More

"Giuseppe was great. I was initially upset that I had two..." Giuseppe was great. I was initially upset that I had two chips in my windshield that were not initially disclosed to me upon purchasing my v two..." Giuseppe was great. I was initially upset that I had two chips in my windshield that were not initially disclosed to me upon purchasing my vehicle. I immediately contacted Giuseppe and he sprang into action to take care of the issue. He communicated with me regularly, and got me an appointment within four days for the repair. After the repair, Giuseppe and I did a walk through of the vehicle to ensure there were no other issues. He also took the time to reorient me with some of the technology in my vehicle so I could enjoy the comfort of driving it. Thank you Giuseppe. He interacted with care and an emphasis on customer service. I expect the same in the future but more importantly, I am confident the customer service will be unwavering. More

Had a great purchasing experience! From the very first email contact to finalizing the sale, they were great. I felt everyone there really wanted to get us the car we wanted. Chris, Rachell, Guise and Mic email contact to finalizing the sale, they were great. I felt everyone there really wanted to get us the car we wanted. Chris, Rachell, Guise and Michael made the experience the most positive vehicle purchase experience we've ever had. More

Every time I have service at BMW of Kansas City salad, they are very professional, knowledgeable about the vehicle, And a pleasure to work with. This time was no exception! they are very professional, knowledgeable about the vehicle, And a pleasure to work with. This time was no exception! More

Great customer service 👏! I loved the video description of my inspection. Staff went above and beyond to address the repair I requested and ensured I was satisfied. of my inspection. Staff went above and beyond to address the repair I requested and ensured I was satisfied. More

Great service. PAULLIE RANKER, is very approachable and professional. Doesn’t talk your ear off and gets what needs done, done. The detail work on the wash and such is always appreciated professional. Doesn’t talk your ear off and gets what needs done, done. The detail work on the wash and such is always appreciated More

Clinton had my car diagnosed and fixed as promised even though I had no appointment. He got it in so I could take take the car to my daughter in Dallas. though I had no appointment. He got it in so I could take take the car to my daughter in Dallas. More

It was my 1st warranty inspection and oil change! Derek is my manager and he is always very helpful and informative!! Really enjoyable visit in less than a hour!! is my manager and he is always very helpful and informative!! Really enjoyable visit in less than a hour!! More

Clinton was very helpful friendly and efficient. Excellent service experience when bringing my car in for minor warranty work. Would recommend Clinton Wong every tine Excellent service experience when bringing my car in for minor warranty work. Would recommend Clinton Wong every tine More

I typically have a good experience when I walk into BMW South KC. Front desk is welcoming. Lucas and Michael were pleasant to work with. South KC. Front desk is welcoming. Lucas and Michael were pleasant to work with. More