BMW of Montgomery

My experience with the service department has been great (Bryan is super, and the dealership's courtesy driver is an asset to the dealership), but my recent experience with the parts department was a bit d (Bryan is super, and the dealership's courtesy driver is an asset to the dealership), but my recent experience with the parts department was a bit disappointing. I ordered a windshield only to be told three weeks later that the part was on backorder from Germany. Luckily, someone had ordered, and then cancelled the order, for a windshield, and I was able to have my wind shield replaced. I feel that someone should have told me about the back order instead of telling me, on two separate occasions, that the part is expected "this Friday." Other than the above bump-in-the -road, I am very satisfied with the dealership. More

I appreciate the top notch service I received at BMW of Montgomery! Madison and the gang went above and beyond to help me find the perfect vehicle. I could not be more pleased. Montgomery! Madison and the gang went above and beyond to help me find the perfect vehicle. I could not be more pleased. More

Easy, Easy car buying. Very laid back and simple. Was in and out with my new X5 in less then two hours. Friendly people with absolutely no pressure and out with my new X5 in less then two hours. Friendly people with absolutely no pressure More

Marcus (Service Advisor) is always courteous and attentive. He keeps me posted on the status of my vehicle whenever its in the shop. Always a great job on his part! attentive. He keeps me posted on the status of my vehicle whenever its in the shop. Always a great job on his part! More

Madison was good salesperson and provided me with the vehicle I wanted. Very good people skill. Thank you for good customer service. I appreciate it! vehicle I wanted. Very good people skill. Thank you for good customer service. I appreciate it! More

Great dealership! I bought my first BMW, very friendly employee. Customer service surpass any dealership in Montgomery. Go beyond to help a customer. Best dealership in Montgomery. employee. Customer service surpass any dealership in Montgomery. Go beyond to help a customer. Best dealership in Montgomery. More

I have no problem with the quality of service; however, I was there longer than I expected for an oil change. I am sure there were other engine checks performed and the service was very thorough. was there longer than I expected for an oil change. I am sure there were other engine checks performed and the service was very thorough. More

Bryan Brasington provided us with excellent customer service. He kept us informed throughout our visit and had us back on the road in a timely manner. service. He kept us informed throughout our visit and had us back on the road in a timely manner. More

Dealer was direct and honest. Price was established without conflict and they secured the exact car we wanted. Excellent people and service, friendly, and smart without conflict and they secured the exact car we wanted. Excellent people and service, friendly, and smart More

Unfortunately went in for a flat tire. Bryan Brasington was an awesome Service Advisor even though the tire was not in stock. Bryan communicated everything very well and in the end we left with a smile on was an awesome Service Advisor even though the tire was not in stock. Bryan communicated everything very well and in the end we left with a smile on our face. More