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BMW of Norwood

Norwood, MA

Overview
Reviews
Vehicles
4.8
1,436 Reviews
Call Dealership (781) 816-2389
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918 Providence Hwy

Norwood, MA

02062

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Showing 1,436 reviews

September 06, 2024

Dan Drinkwater is very accommodating and friendly explain so well what was found in my X7 and what need to be fix More

by uy.erlinda
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Drinkwater
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Sep 08, 2024 -

BMW of Norwood responded

Hi, we're happy to hear you had such a positive experience with Dan! Please don't hesitate to reach out if there's anything additional we can do for you.

September 04, 2024

The service advisor and all staff know how to make a customer feel appreciated, not just the speed of service but the attention to detail is astounding. More

by hansen_49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Vasquez, Despina Karalis-Palmeira
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Sep 07, 2024 -

BMW of Norwood responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Norwood! We look forward to your next visit! Take care!

September 03, 2024

It was quick and did the best deals they could find and they helped learn the cars tech. More

by Aidan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Carosi, Junior Rodriguez
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Sep 06, 2024 -

BMW of Norwood responded

Hi Aidan, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 03, 2024

Melvin my Car Service Representative is a great and helpful man who is attentive and provides excellent service. More

by Markus W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin
Report | Print
Sep 06, 2024 -

BMW of Norwood responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Norwood. We hope you have a great day!

September 02, 2024

No problems with this dealership, but did wait for the car to get there for 3 1/2 weeks. They said it was recalled and needed to be fixed and in the end wasn’t a recall issur More

by Bballmom305
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manny Menasha
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Sep 06, 2024 -

BMW of Norwood responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 31, 2024

Been taking all my BMWs here for service. Always honest and thorough. We love Teresa, the service manager. More

by Marco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Yousif, Despina Karalis-Palmeira
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Sep 05, 2024 -

BMW of Norwood responded

Hi Marco, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 30, 2024

Dan Drinkwater service advisor made the experience with bmw of norwood a fantastic one would definitely recommend 10/10 More

by 3forthebean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Drinkwater, Despina Karalis-Palmeira
Report | Print
Sep 05, 2024 -

BMW of Norwood responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

August 30, 2024

Theresa is very accommodating and she is the best. It was also a pleasure working with Leanne. More

by larry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theresa and Leanne
Report | Print
Sep 01, 2024 -

BMW of Norwood responded

Hi Larry, thank you for your kind review; we are happy to pass along your comments to Theresa and Leanne here at BMW of Norwood! Feel free to reach out to us if you need anything. Have a wonderful day.

August 28, 2024

Responsive, customer focused, knowledgeable, efficient quick turnaround, streamlined process start to finish, very satisfied with the team. More

by Donna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sokal Sota, Heather Dumas
Report | Print
Aug 31, 2024 -

BMW of Norwood responded

Hi Donna, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 28, 2024

Staff was very pleasant, thorough, waiting area very clean and comfortable, provided transport and communicated very timely and well. More

by JM
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leeann
Report | Print
Aug 31, 2024 -

BMW of Norwood responded

Hi, thank you so much for your positive comments about BMW of Norwood! If you have any further questions, please give us a call. We're always happy to help!

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