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BMW of Ocala
Ocala, FL
818 Reviews
At BMW of Ocala, we’ve made cultivating a community one of our number one priorities since we opened our doors — over a decade ago. We’ve done our best, with the help of our other Gettel dealerships, to provide the best resources and training to our capable staff so our guests can have the ultimate experience when they visit us. Since we’ve put so much time into ensuring that each and every one of our team members has the proper training, we love seeing their success and the sense of belonging and family that has developed here.
This feeling extends into our community and helps us to serve you better. In fact, the BMW Headquarters has recognized our dealership with an Excellence in Sales Award for putting the needs of our guests first. There were 3,100 nominated dealerships across 85 different countries, and we were one of the six dealers in the world to win this category — talk about an accomplishment. We’re proud to be awarded this unique title and will continue to serve our guests in the best way possible, the Gettel way.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 1:30 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 818 reviews
June 15, 2025
Our experience was more than expected! James W was so patient, polite and knowledgeable. The entire staff was top notch! Amazing customer service! Thoroughly loved the experience and love James W was so patient, polite and knowledgeable. The entire staff was top notch! Amazing customer service! Thoroughly loved the experience and love my new X2!! More
by Shannonhill20192
June 10, 2025
James Neidermayer in sales made the sale process pleasurable. The dealership was flexible in the negotiation process which made the sale possible. Darian Durgapersad the tech guru explained the dif pleasurable. The dealership was flexible in the negotiation process which made the sale possible. Darian Durgapersad the tech guru explained the different applications very well. More
by Treeibe23
Employees Worked With
Other Employees :
James the sales manager.
June 06, 2025
James was the most knowledgeable auto salesperson I have ever dealt with. Great experience and will recommend them to anyone. ever dealt with. Great experience and will recommend them to anyone. More
by DBOLDUC1
May 30, 2025
Danielle did a great job explaining the different vehicles we were interested in. She is very professional and courteous. Also, the other employees we dealt with were also very knowledgeable and frie vehicles we were interested in. She is very professional and courteous. Also, the other employees we dealt with were also very knowledgeable and friendly. More
by Ted E.
May 27, 2025
Malcolm was exceptional. He was extremely helpful, didn’t waste any time, which we appreciated. He wasn’t pushy, he knew his product, it didn’t feel like we were with a sales He was extremely helpful, didn’t waste any time, which we appreciated. He wasn’t pushy, he knew his product, it didn’t feel like we were with a salesman but rather an advisor. He not only completed his side of the transaction flawlessly, he helped the finance person as well. This young man is going places and we are hopeful the dealership knows what they have in him and treat him well. we recommend Malcolm and we will definitely buy from him again . More
by Chuck and Anai Campbell
Employees Worked With
May 24, 2025
BMW of Ocala ALWAYS goes above and beyond my expectations. I’ve never dealt with a car company like yours. expectations. I’ve never dealt with a car company like yours. More
by traci.mcdavitt
May 18, 2025
Malcolm was incredibly kind and attentive from the very beginning. He was always helpful, hardworking, and willing to answer all my questions. It makes a big difference when someone truly enjoys what they beginning. He was always helpful, hardworking, and willing to answer all my questions. It makes a big difference when someone truly enjoys what they do—I felt completely supported throughout the process. And most importantly, I love the car he helped me get! I’ll definitely come back to him next time I need to buy a car. More
by sofiampetronio
Employees Worked With
May 09, 2025
Everyone at BMW of Ocala were amazing as we purchased a BMW loaner vehicle! Danielle, Tre, Frank, Kevin, Christina, and Alex all took excellent care of us. We were given a fair price for our trade-in and BMW loaner vehicle! Danielle, Tre, Frank, Kevin, Christina, and Alex all took excellent care of us. We were given a fair price for our trade-in and all of our questions were answered. Great job BMW of Ocala! This is our 2nd vehicle we've bought through your dealership within the past year and one half. We appreciate you all! More
by Him
Employees Worked With
Other Employees :
Frank
May 04, 2025
Danielle was hands on, kept us informed thru the entire process and so courteous and thoughtful. Upon delivery of vehicle she was top notch helping us with all the "new" which needed to be accomplished be process and so courteous and thoughtful. Upon delivery of vehicle she was top notch helping us with all the "new" which needed to be accomplished before we drove away! Each person on her team and the finance and the even the warm greeting as we entered the dealership OUSTANDSING! Thank you More
by philiplinday
April 29, 2025
I wanted to give a shout out to Kevin Carter who was a pleasure to work with and is an outstanding associate. He was professional and trustworthy and worked hard providing quotes for an X3. I highly rec pleasure to work with and is an outstanding associate. He was professional and trustworthy and worked hard providing quotes for an X3. I highly recommend if you are looking for a BMW to contact Kevin. More
by Richard_in_VA_Now_in_FL
Employees Worked With
