
BMW of Owings Mills
Owings Mills, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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The dealership provides excellent service and staff is always courteous. Mark Johnson does an exceptional job. He is always pleasant, efficient and professional. I would highly recommend the dealership to always courteous. Mark Johnson does an exceptional job. He is always pleasant, efficient and professional. I would highly recommend the dealership to anyone looking to buy a BMW or have their BMW serviced. More
I have leased 5 cars from BMW of Owings Mills. They always provide excellent customer service. They always provide excellent customer service. More
Insufficient attention to details of new BMW, once sale was made couldn't get me off the lot fast enough. Example: speed limiter button was activate, I couldn't go over 20 mph after leaving lot. Came bac was made couldn't get me off the lot fast enough. Example: speed limiter button was activate, I couldn't go over 20 mph after leaving lot. Came back and they had no idea what was wrong. All weather floor mats were not in car, my wife caught the error. Sales manager sent email for any concern, I responded by leaving email and voice mail - no return. Going to another dealership for orientation. Not impressed with my experience at Owings Mills BMW. More
This is my fourth BMW purchased with BMW of Owings Mills, and each experience has been outstanding. Mrs. Karen Anderson and the entire team make the process seamless, professional, and customer-focused from and each experience has been outstanding. Mrs. Karen Anderson and the entire team make the process seamless, professional, and customer-focused from start to finish. Their commitment goes above and beyond, including arranging shipment of my third BMW to me in Gainesville, Florida in 2024—a service that truly reflects their dedication. I continue to bypass BMW of Annapolis because the level of care, trust, and excellence at Owings Mills is unmatched. I highly recommend Karen and the team for anyone seeking a stress-free, exceptional BMW experience. More
Miguel was great to work with. Answered questions and showed us several cars to narrow down choices. Very laid back and pleasant experience. Got me in and out quick with a new 20 Answered questions and showed us several cars to narrow down choices. Very laid back and pleasant experience. Got me in and out quick with a new 2026 X5 More
It is impossible to get anyone on the phone- or to get anyone to call you back. The process of dropping off your car for service and picking up a loaner takes approximately 45 min. anyone to call you back. The process of dropping off your car for service and picking up a loaner takes approximately 45 min. More
I was able to get my repair scheduled and performed at my convenience without a wait. The service writer and technician were excellent, as always. My car was returned clean and timely. convenience without a wait. The service writer and technician were excellent, as always. My car was returned clean and timely. More
My experience at Owings Mills BMW was overall positive. The dealership moved me through the buying experience fairly quickly but could have been quicker. The dealership moved me through the buying experience fairly quickly but could have been quicker. More