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BMW of Owings Mills

Owings Mills, MD

Overview
Employees
Reviews
Vehicles
4.7
1,188 Reviews
BMW of Owings Mills is a family owned and operated dealership that opened our doors in 1997. We believe in treating others with the care and attention that we would expect ourselves. From our highly knowledgeable and trained staff to our beautiful and environmentally sustainable facility we are dedicated to providing you with the most pleasurable experience possible. BMW of Owings Mills is proud to serve the Baltimore region with quality BMW vehicles. With models like the 328i, 335i, 528i, X5, X3 and 535i, we have something for every taste, and every need. Come visit us to see our BMW vehicles and take one for a test drive. If you're looking for a Baltimore used BMW car, we can assist you there as well. Visit our inventory page to see the large collection of pre-owned vehicles to select from. Also be sure and check out our used car specials page for a great deal on a Baltimore area used car. But, BMW of Owings Mills is not just a good choice as your Baltimore BMW dealership, we also provide a full line of services dedicated to our Maryland customers. From auto repairs performed by expert mechanics, to OEM BMW auto parts, to financing assistance, Northwest BMW is the smart choice for your next vehicle, or other automotive needs. Come in and say "hi"! We're located at 9702 Reisterstown Rd., Owings Mills, MD 21117, or you can call us at 888-822-6997.
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9702 Reistertowns Road

Owings Mills, MD

21117

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Showing 1,188 reviews

September 04, 2025

My experience at Owings Mills BMW was overall positive. The dealership moved me through the buying experience fairly quickly but could have been quicker. More

by adam@peaketechnologies.net
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miguel Wainwright
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Sep 04, 2025 -

BMW of Owings Mills responded

Thank you for your feedback, Adam! We're glad to hear that your experience at BMW of Owings Mills was overall positive. We appreciate your insights and understand the importance of a swift buying process. If you have any further thoughts or need assistance, please feel free to reach out to us. We look forward to serving you again in the future! Sincerely, The Team at BMW of Owings Mills

September 04, 2025

BMW of owing mills has Excellent customer service excellent mechanics, Mark and Michelle all the best More

by rodney.bailey516
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 04, 2025 -

BMW of Owings Mills responded

Thank you for your wonderful review, Rodney! We're thrilled to hear that you had an excellent experience with our customer service and mechanics, Mark and Michelle. At BMW of Owings Mills, we strive to provide the best service possible, and your feedback is greatly appreciated. We look forward to seeing you again soon! Sincerely, The Team at BMW of Owings Mills

September 03, 2025

Mark always provides prompt and acceptable customer service. He’s one of the best there! More

by SHELLI001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 03, 2025 -

BMW of Owings Mills responded

Thank you for your wonderful review, Shelli! We're thrilled to hear that Mark provided you with prompt and acceptable customer service. At BMW of Owings Mills, we strive to deliver the best experience possible, and it's great to know that Mark is recognized for his efforts. Looking forward to seeing you again soon! Sincerely, The Team at BMW of Owings Mills

September 02, 2025

Great customer service. I am pleased with the work they did. They had great communication kept following up with me every part of the process. More

by HANKOKORO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maddie and John
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Sep 02, 2025 -

BMW of Owings Mills responded

Thank you for your wonderful feedback! We’re glad to hear that you had a great experience with the customer service at BMW of Owings Mills. Our team prides itself on effective communication and follow-up throughout the process. We appreciate your support and look forward to assisting you again in the future! Sincerely, The Team at BMW of Owings Mills

September 02, 2025

My expectations are a high and BOOM always meets them. Tech are approachable and eager to explain what is needed. Mark is great to work with. More

by rbnwar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 02, 2025 -

BMW of Owings Mills responded

Thank you for your fantastic review! We’re happy to hear that BMW of Owings Mills consistently meets your high expectations. It's great to know that our technicians made you feel comfortable and explained everything you needed. We appreciate your kind words about Mark and look forward to seeing you again soon! Sincerely, The Team at BMW of Owings Mills

September 01, 2025

Purchased a 330ix as an out of town buyer. Daniel did not string me out and we were able to cut a deal quickly. He arranged for someone other than pick me up at the airport and my car and th More

by Chicago buyer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Kim
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Sep 02, 2025 -

BMW of Owings Mills responded

Thank you for your wonderful feedback! We're happy to hear that your experience purchasing a BMW 330ix at BMW of Owings Mills was efficient and smooth, thanks to Daniel and our staff. We're glad we could make your out-of-town visit a pleasant one. We look forward to welcoming you again in the future! Sincerely, The Team at BMW of Owings Mills

August 31, 2025

The collision center is top notch! !! Mike and his team could not have done a better job!! More

by METRIDGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Etridge
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Aug 31, 2025 -

BMW of Owings Mills responded

Thank you so much for your fantastic review! We’re thrilled to hear that you had a great experience at BMW of Owings Mills' collision center. Mike and his team take pride in their work, and it’s wonderful to know their efforts made a positive impression. We look forward to serving you again in the future! Sincerely, The Team at BMW of Owings Mills

August 31, 2025

Communication was great through the entire process. Everything was thoroughly explained as well as expected costs More

by cwormell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 31, 2025 -

BMW of Owings Mills responded

Thank you for your wonderful review! We are thrilled to hear that communication was great throughout your experience at BMW of Owings Mills and that everything was thoroughly explained. Your feedback is greatly appreciated. We look forward to seeing you again soon! Sincerely, The Team at BMW of Owings Mills

August 31, 2025

Jon Walker was great - honest, smart, and quick. He was able to pinpoint the issue and offered a solution in a timely manner. More

by Angela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Walker
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Aug 31, 2025 -

BMW of Owings Mills responded

Thank you for your fantastic feedback, Angela! We’re glad to hear that Jon provided you with honest and quick service, pinpointing the issue effectively. At BMW of Owings Mills, we strive to deliver top-notch service, and we appreciate you taking the time to share your experience. We hope to see you again soon! Sincerely, The Team at BMW of Owings Mills

August 31, 2025

The car was delivered in a beautiful condition. Th best thing was the tech support person who spent the time to review all of the features to be programmed. My experience with other dealers has lac More

by hweinersbw
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Howard Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 31, 2025 -

BMW of Owings Mills responded

Thank you for your wonderful review! We're thrilled to hear that your car was delivered in beautiful condition and that our tech support person was able to provide you with a thorough overview of all the features. At BMW of Owings Mills, we strive to offer an exceptional experience, and it’s great to know we exceeded your expectations. We look forward to welcoming you again in the future! Sincerely, The Team at BMW of Owings Mills

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