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BMW of Owings Mills - Service Center

Owings Mills, MD

4.7
119 Reviews
Call Service Center (410) 902-8700

119 Reviews of BMW of Owings Mills - Service Center

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May 05, 2025

Great customer service and support was provided during the visit. Thank you so much for great customer experience. More

by irabin12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2025 -

BMW of Owings Mills responded

Thank you for your wonderful feedback! We’re thrilled to hear you had a great customer experience at BMW of Owings Mills. Our team is dedicated to providing top-notch service, and we appreciate your kind words. We look forward to assisting you again in the future! Sincerely, The Team at BMW of Owings Mills

May 04, 2025

Great service as always. The staff is amazing and easy to communicate with while your vehicle is in for service. Scheduling appointments is very easy and the reminders are More

by WES.STORM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 04, 2025 -

BMW of Owings Mills responded

Thank you for your kind words, Wes! We’re thrilled to hear that you had a great experience with our staff at BMW of Owings Mills. It’s wonderful to know that our communication and appointment scheduling made your service visit smooth and efficient. We appreciate your feedback and look forward to seeing you again soon! Sincerely, The Team at BMW of Owings Mills

May 03, 2025

Staff was great and very helpful. Knowledgeable of service and was able to answer my questions. More

by jawaundouglas96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry don’t remember names
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May 03, 2025 -

BMW of Owings Mills responded

Thank you for your kind words! We truly appreciate your feedback about our staff's knowledge and willingness to help at BMW of Owings Mills. We strive to provide the best service possible and are glad we could assist you. We look forward to welcoming you back in the future! Sincerely, The Team at BMW of Owings Mills

May 03, 2025

Easy… friendly staff… loaner available… in and out quickly for both drop-off and pick-up. More

by iamshane67
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 03, 2025 -

BMW of Owings Mills responded

Thank you for your fantastic review! We’re thrilled to hear that you had a smooth and efficient experience at BMW of Owings Mills. Our friendly staff strives to provide the best service, and it's great to know that the loaner vehicle and quick drop-off and pick-up made your visit even better. We look forward to seeing you again for your next service or visit! Sincerely, The Team at BMW of Owings Mills

May 03, 2025

The service is always good when I have my vehicles serviced at BMW of Owings Mills More

by CHOLIDAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 03, 2025 -

BMW of Owings Mills responded

Thank you for your kind words! We’re thrilled to hear that you consistently experience great service at BMW of Owings Mills. We appreciate your trust in us and look forward to seeing you again for your next vehicle service! Sincerely, The Team at BMW of Owings Mills

May 03, 2025 -

BMW of Owings Mills responded

Thank you for your kind words! We’re thrilled to hear that you consistently experience great service at BMW of Owings Mills. We appreciate your trust in us and look forward to seeing you again for your next vehicle service! Sincerely, The Team at BMW of Owings Mills

May 03, 2025

actually, very good. very satisfied. no complaines. the work to be done was well defined. More

by BBALBIR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Milena
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May 03, 2025 -

BMW of Owings Mills responded

Thank you for your feedback! We're thrilled to hear that you were very satisfied with your experience at BMW of Owings Mills. It's great to know that the work was well defined and met your expectations. If you need anything else, please don't hesitate to reach out. We look forward to seeing you again! Sincerely, The Team at BMW of Owings Mills

May 03, 2025

Service was quick, efficient, and friendly. Derrick was wonderful and made sure I was taken care of. More

by DOM.DLEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 03, 2025 -

BMW of Owings Mills responded

Thank you, Dom, for your kind words! We're thrilled to hear that your service experience at BMW of Owings Mills was quick, efficient, and friendly. Derrick will be pleased to hear your compliments. We appreciate your feedback and look forward to serving you again in the future! Sincerely, The Team at BMW of Owings Mills

May 03, 2025 -

BMW of Owings Mills responded

Thank you, Dom, for your kind words! We're thrilled to hear that your service experience at BMW of Owings Mills was quick, efficient, and friendly. Derrick will be pleased to hear your compliments. We appreciate your feedback and look forward to serving you again in the future! Sincerely, The Team at BMW of Owings Mills

May 03, 2025

Customer service is very very good everyone in the front is just phenomenal I'm just thankful to have them More

by kwpartyplanner@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 03, 2025 -

BMW of Owings Mills responded

Thank you so much for your wonderful review! We're thrilled to hear that you had a phenomenal experience with our team at BMW of Owings Mills. Your appreciation means a lot to us, and we look forward to welcoming you back in the future! Sincerely, The Team at BMW of Owings Mills

April 30, 2025

Amazing experience with an incredible dealership. I have bought luxury cars before but BMW of Owings Mills beat them all. Very knowledgeable on the vehicle and was the lowest price by far when compar More

by robertmgreen20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Imran Javed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 30, 2025 -

BMW of Owings Mills responded

Thank you for your wonderful review, Robert! We’re thrilled to hear you had such an amazing experience at BMW of Owings Mills. It’s great to know that our knowledgeable team and competitive pricing made a positive impression on you. We look forward to welcoming you back for your service needs and future purchases! Safe travels in your new luxury vehicle! Sincerely, The Team at BMW of Owings Mills

April 30, 2025

Excellent service and very efficient as usual with Derrick Edwards my Service Advisor. He is smart, polite, very helpful, and very pleasant. Thank you, Derek as always More

by Nassif Soueid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 30, 2025 -

BMW of Owings Mills responded

Thank you, Nassif, for taking the time to share your experience with us at BMW of Owings Mills. We're thrilled to hear that Derrick provided you with excellent and efficient service! His smart and polite approach truly makes a difference. We appreciate your kind words and look forward to seeing you again next time! Sincerely, The Team at BMW of Owings Mills

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