BMW of Owings Mills - Service Center

Excellent service. Quick response. Derek was great. Communication was clear. I will definitely go again. Quick response. Derek was great. Communication was clear. I will definitely go again. More

My service agent Bryanna was very helpful, patient, and made sure all my service needs were addressed. I appreciated her willingness to make sure everything was taken care of to my liking. The staff across made sure all my service needs were addressed. I appreciated her willingness to make sure everything was taken care of to my liking. The staff across the board was super nice and helpful, I cannot stress enough how much I LOVE the videos the technicians send us explaining in depth the work they recommend and why it's important!!! More

My service agent, Stacey, was very professional, kind, and empathetic. Unbeknownst to me, my next scheduled service was due while my car was at the dealership for windshield replacement. She noticed tha and empathetic. Unbeknownst to me, my next scheduled service was due while my car was at the dealership for windshield replacement. She noticed that and had the service performed by the time I picked up the car. She was simply awesome! The sales agent Danny was also very nice and responsive. He responded to my questions promptly and provide all the clarification I needed. More

My rep Bryanna was excellent. She answered all my question’s and got me and then taken care of quickly. Also the other advisors there were helpful when picking up my vehicle. She answered all my question’s and got me and then taken care of quickly. Also the other advisors there were helpful when picking up my vehicle. More

Derek is amazing great service always! He is professional, and communicates well. I love dealing with BMW of Owings Mills He is professional, and communicates well. I love dealing with BMW of Owings Mills More

I’m not sure if techs know what they’re doing. Service appt one week apart, how does one say everything is fine and another sees a problem Service appt one week apart, how does one say everything is fine and another sees a problem More

Although I did not have a scheduled appointment I still received quality customer service in a timely manner. received quality customer service in a timely manner. More

Marc provided me with excellent and fast service! He was able to get my car taken care of in an expeditious manner. I’m always pleased with the service provided by Michelle as well. He was able to get my car taken care of in an expeditious manner. I’m always pleased with the service provided by Michelle as well. More

They are fast, efficient and very thorough. I always feel like a person with BMW of Owings Mills, not just a number they push through the doors. I always feel like a person with BMW of Owings Mills, not just a number they push through the doors. More

Great, fast, reliable service! Derrick was very helpful, informative and made my service easy and understandable. Derrick was very knowledgeable and had great customer service. Tha Derrick was very helpful, informative and made my service easy and understandable. Derrick was very knowledgeable and had great customer service. Thank you! More