BMW of Owings Mills - Service Center

I’ve always had a good experience at BMW of Owings Mills. Scheduling is easy and work has always been done right the first time. Scheduling is easy and work has always been done right the first time. More

Great customer service. Everything was explained to my satisfaction. I was updated along the process from beginning to end. I will return for future repairs. Everything was explained to my satisfaction. I was updated along the process from beginning to end. I will return for future repairs. More

Best service ever! Thanks for the consistent service. Keep up the good work BMW of Owings Mills Thanks for the consistent service. Keep up the good work BMW of Owings Mills More

Just typical BMW dealer stuff. I needed 3 lug bolts replaced and it cost me $250. Simple absurdity. I would’ve done it myself but the ones to replace were wheel lock bolts and I lo I needed 3 lug bolts replaced and it cost me $250. Simple absurdity. I would’ve done it myself but the ones to replace were wheel lock bolts and I lost the key. More

If I could give a zero star I would. Dishonest in so many ways. Twice I paid for services they did not render but stated they did. When I reported it instead of telling the truth they tr Dishonest in so many ways. Twice I paid for services they did not render but stated they did. When I reported it instead of telling the truth they tried to convince me I was wrong. When I asked them to put in writing what they were saying to me they refused. Will never go here AGAIN More

The service is always great whenever we go to Northwest BMW, from the pull in until the pick up. BMW, from the pull in until the pick up. More

Mark is a great advisor, he is attentive and a great communicator for my service needs communicator for my service needs More

Service was very good. I went in for an oil change and check tire pressure. They also wash the dust and dirt off my vehicle I went in for an oil change and check tire pressure. They also wash the dust and dirt off my vehicle More

Mark is always courteous and professional whenever I bring my car in. He clearly explains the issues and provides updates when needed. bring my car in. He clearly explains the issues and provides updates when needed. More

I had an appointment for the day after the that I had the work done on my car, but something came up and I had to change the appointment for a day earlier, I stopped by that Thursday and explained what happe work done on my car, but something came up and I had to change the appointment for a day earlier, I stopped by that Thursday and explained what happen and Derrick said no problem, bring the car in first thing in the morning for the next day, I was happy, thanks More