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BMW of Owings Mills - Service Center
Owings Mills, MD
119 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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119 Reviews of BMW of Owings Mills - Service Center
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September 28, 2021
Mark had the pulleys and the alternator belt on my car repaired the same day, even though an outside towing company had taken half the day getting it to the dealership. I was expecting to get my car back repaired the same day, even though an outside towing company had taken half the day getting it to the dealership. I was expecting to get my car back three days later, but to my surprise I got it back within three hours of it arriving to the dealership. More
by kat007
Employees Worked With
Mark
September 18, 2021
guys did a great job they tried everything to find and resolve a problem the videos they was sending all car diagnostics was so helpful to see what was a real issue with the car was. Tom wolf was great he resolve a problem the videos they was sending all car diagnostics was so helpful to see what was a real issue with the car was. Tom wolf was great he was giving me all the updates on time thanks a lot. a highly recommended More
by Natia T
Employees Worked With
Tom Wolf
August 05, 2021
Waited 2 extra hrs. No one informed me my car was done. Had to asked if they were completed serving my car.No one shared updates on my car and it's service. Definitely not what I expected and have experi Had to asked if they were completed serving my car.No one shared updates on my car and it's service. Definitely not what I expected and have experienced in the past. More
by Lashana Pinkett
Employees Worked With
Michelle
August 03, 2021
Nice reliable service. Friendly people. Easy to set up appointments etc. Convenient location. Provided a good loaner. Finished work on time and as promised. Thanks appointments etc. Convenient location. Provided a good loaner. Finished work on time and as promised. Thanks More
by Schechtesq
Employees Worked With
Mark
July 01, 2021
Great and fast service! Really good communication and follow up. I’d recommend taking your vehicle here and receiving a nice video about your multi point inspection as well! Very innovative! follow up. I’d recommend taking your vehicle here and receiving a nice video about your multi point inspection as well! Very innovative! More
by ET
Employees Worked With
Michelle
March 05, 2021
This was an airbag recall service. Mobil was not available, but the dealership agreed to send someone over to pick up my car and bring it back afterwards. Courteous service, no issues, prompt commun available, but the dealership agreed to send someone over to pick up my car and bring it back afterwards. Courteous service, no issues, prompt communication. More
by pflolgkirk
Employees Worked With
Mark, no other names have been given
March 04, 2021
Great service and team. On time and delivered great results. I’d highly recommend them to friends and family. Thank you again for your timeliness. results. I’d highly recommend them to friends and family. Thank you again for your timeliness. More
by Jay44
Employees Worked With
Stefan
February 15, 2021
Great customer service at its best, inviting and quality service; highly recommend this team and their work - detailed and driven to have the customer’s best interest and concerns - great experience! service; highly recommend this team and their work - detailed and driven to have the customer’s best interest and concerns - great experience! More
by A4audimn
Employees Worked With
Mr. Mark Johnson
