BMW of Rockville

Sent plenty of videos and pictures as I was 90 miles away. Danny was amazing as a salesman and Anyon was as well with the financing!! Would definitely recommend 💯 away. Danny was amazing as a salesman and Anyon was as well with the financing!! Would definitely recommend 💯 More

This was a low pressure sales experience conducted by people who knew their product and had confidence in its appeal. They were courteous, informative but respectfully reserved. Test driving the cars can people who knew their product and had confidence in its appeal. They were courteous, informative but respectfully reserved. Test driving the cars can be compelling if you enjoy driving. The cars are technologically distinct from ordinary vehicles, and visually appealing, nice lines. Once you’re seated behind the wheel the car takes over the pitch. The dealership staff knows that. My salesman was one of the best I have ever encountered, Alwyn Alli. He embodied the attributes I noted above. Car purchases are arduous for me, this group made it as palatable as could be. More

Bryan communicated clearly and promptly. Overall excellent service and was very quick. Clear disclosure of what work was done and an itemized invoice Overall excellent service and was very quick. Clear disclosure of what work was done and an itemized invoice More

BMW Rockville takes great care of me. I receive top notch customer service, updates regrading my service via text/email, & courtesy Lyft to/from my home while car in service. I just had m I receive top notch customer service, updates regrading my service via text/email, & courtesy Lyft to/from my home while car in service. I just had my car detailed there and it looks amazing. More

The service team is attentive and responsive. Good team work across the entire team. Would recommend to others. Good team work across the entire team. Would recommend to others. More

Outstanding appointment set up. Great welcome and instructions on arrival. Amazing speed with follow-up for actual service after the instructions. Awesome scheduling of ride back ho Great welcome and instructions on arrival. Amazing speed with follow-up for actual service after the instructions. Awesome scheduling of ride back home. Poor expectation management: I was told service would take about 2 hrs. It ended up taking more than 5 hours without any updates. One of my follow-up calls wasn't even picked. I recommend updates in case of delays, and picking up follow up calls. Scheduling my ride back was confusing. I recommend clearer communication. Amazing after-service explanation. Service Advisor was great at explaining what was done and diagnosis for pending work. Awesome! More

Outstanding experience. Sales, finance, parts and car prep was excellent. Everyone was extremely knowledgeable and friendly. Overall, a very pleasing experience at BMW of R Sales, finance, parts and car prep was excellent. Everyone was extremely knowledgeable and friendly. Overall, a very pleasing experience at BMW of Rockville. More

We visited the BMW Rockville, and the sales guy, Alwyn, was so impressive that he understood our taste and preferences, which helped us feel confident in the process. He brought down two new X1s for a test was so impressive that he understood our taste and preferences, which helped us feel confident in the process. He brought down two new X1s for a test drive and provided an attractive offer, including the best price for my trade-in vehicle. I negotiated for a price, which he readily agreed to, and the deal was closed. I recommend giving him an outstanding performance award for his sales skills! More