BMW of San Rafael - Service Center

Incredible Service. Robert Stephens, my service rep was amazing. I brought the car in for it's first servicing and while he told me it would be an hour and a half, he go Robert Stephens, my service rep was amazing. I brought the car in for it's first servicing and while he told me it would be an hour and a half, he got it finished in half the time. I appreciated his not over delivering on the promise, but over delivering on the actual service! I have found the entire staff there from Jonathan who sold me the car to Robert who helped me get it serviced! Outstanding dealership!!! More

Amazing Service by Tim Price! I just have to say that Tim Price is the Best!!! Every time that I bring my car in for service, Tim is on it , taking care of all the details and alw I just have to say that Tim Price is the Best!!! Every time that I bring my car in for service, Tim is on it , taking care of all the details and always super helpful and ready to solve any problems or issues that come up in a very efficient way , he always calls me and lets me know what are they working on or if there's any new issues that come up with the car , and always have a helpful suggestion of what are the next steps to consider , so professional , mindful and supportive ., Thank you so much again Tim! More

Tim Price I had a great experience bringing in my BMW for service. I was helped by service advisor Tim Price, who was efficient, professional and very knowledg I had a great experience bringing in my BMW for service. I was helped by service advisor Tim Price, who was efficient, professional and very knowledgeable. He kept me well informed of what was being done on the car and it looked better when I picked it up than it did when I dropped it off! Great job guys! More

Sales and Service Great team at BMW San Rafael. Sales process was great with Kyle Gray and Sean in finance. Each time I have had the car serviced, Tom Smith follows u Great team at BMW San Rafael. Sales process was great with Kyle Gray and Sean in finance. Each time I have had the car serviced, Tom Smith follows up on every detail. I highly recommend. More

Great Service! Tom Smith, my senior service advisor, once again did a tremendous job on my current service need. Very quick and reliable - thorough and detected an Tom Smith, my senior service advisor, once again did a tremendous job on my current service need. Very quick and reliable - thorough and detected an item I hadn't requested to be reviewed -checked, and fixed. Exceptional service. Thanks! More