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BMW of South Austin

Austin, TX

4.9
309 Reviews

5501 S IH 35 Frontage Rd

Austin, TX

78744

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Showing 309 reviews

August 26, 2025

The service has been very good. All the technicians have tried to figure out the charging issue. More

by doreenlorenzo25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Barbosa
Aug 27, 2025 -

BMW of South Austin responded

Hi Doreenlorenzo25, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

August 26, 2025

Used the mobile service and Jose took great care of my car. He did the work i was scheduled for and checked over the vehicle, adding fluids as needed. More

by stacycollins01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenn, Jose Barbosa
Aug 27, 2025 -

BMW of South Austin responded

Stacycollins01, we really appreciate your feedback! We can't wait to see you again, have a great day.

August 25, 2025

This is the best dealer I’ve dealt with. Fair prices on parts and enthusiasts work there and are present in the local car community and scene! If you own a bmw And need local dealer servic More

by MillerEngineering
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Barbosa
Aug 26, 2025 -

BMW of South Austin responded

Millerengineering, we're happy to hear you had such a positive experience with our team! We look forward to seeing you at our upcoming cars and coffee event in October! Stay tuned for details!

August 25, 2025

I met Jose Barbosa through a Car Event on Saturday, and I am genuinely impressed by his passion for BMW and sharing with us how BMW South Austin operates. I typically don't write reviews either and I just wa More

by Josh Roberts
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Barbosa
Aug 26, 2025 -

BMW of South Austin responded

Hello Josh Roberts, we appreciate you taking the time to leave us this feedback. Thank you, and have a fantastic day!

August 24, 2025

Everyone was very friendly and accommodating at BMW of South Austin. Michael M. helped me with my purchase- he was very responsive when I first inquired and not pushy during the sales process. More

by MJL
Recommend Dealer
Yes
Employees Worked With
Ryan Mckey, Michael McKenery
August 22, 2025

Had a great experience at BMW of South Austin! Everyone was super helpful and easy to work with. No pushy sales tactics—just straight answers and good communication. The process was quick and smoo More

by joselopez599
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael McKenery
Aug 25, 2025 -

BMW of South Austin responded

Hello Joselopez599, thank you; we appreciate your feedback! We can't wait to see you again, have a great day.

August 22, 2025

Very friendly and efficient, from start to finish. Jorge led us through a test drive and then worked to locate the perfect vehicle and complete the deal. Everything was seamless and easy! More

by Jenna.leclere
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Hernandez
Aug 25, 2025 -

BMW of South Austin responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

August 20, 2025

I worked with Jorge H and it was a great experience. He Very professional and knowledgeable, He mad the process smooth and easy. Highly recommended More

by Avi Vaknin
Recommend Dealer
Yes
Employees Worked With
Jorge H
Aug 21, 2025 -

BMW of South Austin responded

Avi Vaknin, we're glad to hear you enjoyed your visit. Please don't hesitate to reach out to us if there's anything more we can do!

August 19, 2025

Recently returned to BMW as a former customer and had the pleasure of working with Chris Fitchett. From the start, Chris was both pleasant and professional. I sent over a photo of the vehicle I was intereste More

by juleesalinas2020
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Fitchett
Aug 21, 2025 -

BMW of South Austin responded

Juleesalinas2020, we're so glad that we were able to go above and beyond your expectations! We hope to see you soon!

August 19, 2025

I had to go in because my 2025 X5 molded pieces on the rocker panels were loose. Upon repair the tech actually damaged the driver panel with the clamping tool. They then had to replace the entire driver r More

by slwp
Workmanship
Recommend Dealer
Yes
Employees Worked With
Jose Barbosa
Aug 20, 2025 -

BMW of South Austin responded

Hi Ps Inaustin, we appreciate your honest feedback, as we are always looking for ways to improve. We apologize for the inconvenience and look forward to earning your trust again.

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