BMW of Tampa

Change on Previous Offer! When we first purchased the car, we were told that as long as we owned it, they would do valet service. When we bought our first X5, we had many ser When we first purchased the car, we were told that as long as we owned it, they would do valet service. When we bought our first X5, we had many service issues in the shop about five times. I called today for the new X3 we purchased and was told there is now a $35.00 fee, and we are out of the service area—a complete 180 from when they sold us the original two cars. Beware of false claims made by the dealership. More

Regrettably have to change my initial assessment. It is now four weeks since I received the new car and gave my old car to the dealership. As of yet, they have not given me the check for the old car. It is now four weeks since I received the new car and gave my old car to the dealership. As of yet, they have not given me the check for the old car. Until now in my life, the value of an old car was always immediately accredited and wrapped into the car loan. Not that one waits 4+ weeks and doesn’t have the money for the old car. Worse yet, I began inquiring for when I would receive check five days ago, and I am being ignored. Don’t even get a reply when I get to check. How disrespectful. More

Im a returning customer and drove from TN to purchase a vehicle and probably passed dozens of dealerships. It’s clean, organized and a very friendly environment. Tons of options to pick from. vehicle and probably passed dozens of dealerships. It’s clean, organized and a very friendly environment. Tons of options to pick from. More

Friendly, knowledgeable, courteous, finding the best deal for me, just all around a fantastic experience, thank you so much Erick Martinez and Miss Nichole! for me, just all around a fantastic experience, thank you so much Erick Martinez and Miss Nichole! More

Ultimate buying experience. Erick M is my go to sales professional for several years now and will be for the foreseeable future. As a Customer Service Manager myself, I really a Erick M is my go to sales professional for several years now and will be for the foreseeable future. As a Customer Service Manager myself, I really appreciate Erick's level of professionalism and attention to detail. I highly recommend going through BMW of Tampa for your next purchase. Smooth transaction as always and a pleasure to do business with. More

no waiting. all issues were dealt with. attitude of employees was above and beyond. will continue to use them for service of my BMW all issues were dealt with. attitude of employees was above and beyond. will continue to use them for service of my BMW More

I own a 2011 BMW 328i and received a recall notification that cited that I need to schedule service at a BMW dealership to have the problem fixed. I contacted BMW of Tampa (formally known as Reeves Motospo that cited that I need to schedule service at a BMW dealership to have the problem fixed. I contacted BMW of Tampa (formally known as Reeves Motosports) to schedule the service on Tuesday, 11 Apr 2023. While there for the service, I also scheduled an oil and oil filter change. The day after (12 Apr 2023), my driver's side front door would not lock or unlock. All other doors functioned normally, just the driver's front door would not work. I contacted the service advisor, Danny Sarmiento, that handled my recall and oil/oil filter change to have this problem corrected. He said that they'd have to run a diagnostic to identify the problem and that it would cost me $275.00. I told him that the door functioned properly prior to their service. However, he still insisted that I'd need to pay the $275.00 diagnostic fee. I then stated that, "It was unacceptable because the door functioned properly before they serviced my vehicle. After about three go rounds with the service representative, Danny Sarmiento, I lost all trust with BMW of Tampa (formally Reeves Motorsports) and finally gave up. If I'm going to have to pay additional money for something that was obviously due to the service they provided, I'll take my business elsewhere. I cannot believe that a business of that size would try to nickel and dime me for an additional $275.00. I hope that other BMW owners see my post and think twice before taking their vehicles to BMW of Tampa (formally Reeves Motorsports), or give their vehicles a more than thorough walkthrough before taking their vehicles home after receiving service there. I am honestly saddened by this experience and still can't believe that this company can't make this right. More

The technology and the skills the employees handling it is amazing. The floor design is perfectly functional. is amazing. The floor design is perfectly functional. More

My salesman Eric Martinez was very knowledgeable and took his time to explain ever uncertainty I had. He did an amazing job and sure I was comfortable every step of the way. He exceeded all expectations as I his time to explain ever uncertainty I had. He did an amazing job and sure I was comfortable every step of the way. He exceeded all expectations as I purchased a 2023 X5 More

Solid Customer service, willingness to be flexible, great attitude/disposition. They were prompt, efficient and thorough. attitude/disposition. They were prompt, efficient and thorough. More