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BMW of The Woodlands - Service Center

The Woodlands, TX

4.8
716 Reviews

716 Reviews of BMW of The Woodlands - Service Center

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August 04, 2025

Service was great. Stayed informed and all needs were more than meet. Will definitely be back. More

by chicahou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darnell Frank
Report | Print
Aug 05, 2025 -

BMW of The Woodlands responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

August 01, 2025

Darnell is best in class and is A-Z excellence from drop off to pick up. Honza is Mr. CRM. These two gents make your center World Class. More

by claus.schensema
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darnell and Honza
Report | Print
Aug 04, 2025 -

BMW of The Woodlands responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of The Woodlands! Drive safe, and we'll see you on the road.

July 30, 2025

BMW The Woodlands gives fantastic service. A special mention for Robert Jenkins in service centre who goes above and beyond to meet a person's expectations. He is always available on text to a More

by yvusa22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Jenkins
Report | Print
Jul 31, 2025 -

BMW of The Woodlands responded

Hello, thank you for your positive review. We're glad we were able to help. Don't hesitate to call us if you need anything. Be careful behind the wheel!

July 25, 2025

Outstanding Job for Bob Jenkins ! Always goes above and beyond! BMW Service is BLESSED to have a guy like him on their team ! More

by raul.guzman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Jenkins
Report | Print
Jul 25, 2025 -

BMW of The Woodlands responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 14, 2025

Darnell in the service department is amazing! The best customer experience and professionalism I’ve encountered in a long time. I am very impressed. More

by kelly.snyder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darnell
Report | Print
Jul 16, 2025 -

BMW of The Woodlands responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 12, 2025

Darnell worked professionally ,took care with excellent service , worked on all the details of service More

by Saadhafiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darnell
Report | Print
Jul 12, 2025 -

Saadhafiz responded

In our 11 years of coming to BMW of the woodlands after a few years where the service providers were not as attentive to detail as Darnell has gone above and beyond making sure that every aspect of the service was taken care of . Very professional ,,respectful and took Care of the service details .

July 12, 2025

Conscientious and complete service with a smile is the standard with updates of service progress provided. More

by hoofer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Rodriguez
Report | Print
Jul 14, 2025 -

hoofer responded

Excellent customer service; provides updates as service progresses and a summary of work done.

July 12, 2025

Professional, personable and caring service advisors who listen and respond to needs.of clients;. Good ongoing progress updates. More

by hoofer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Rodriguez
Report | Print
Jul 15, 2025 -

BMW of The Woodlands responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of The Woodlands. Until the next time we meet, take care!

July 08, 2025

That’s an amazing dealer chip clean excellent service easy to deal with very professional fast service with excellent warranty More

by Yel3an3ardik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Honza
Report | Print
Jul 10, 2025 -

BMW of The Woodlands responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

July 06, 2025

Zachary my service advisor is always great and the reason I drive 40 miles 1 way More

by jfexer11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary
Report | Print
Jul 07, 2025 -

BMW of The Woodlands responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

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