BMW of The Woodlands - Service Center

Excelente servicio great atmosphere good personnel fast service good people good service great advisor excellent service good people good service great advisor excellent More

Friendly, courteous and helpful staff. No corners cut with good service technicians. A bit long for waiting for my service, but a driver, Uber or courtesy car will be provided on request. No corners cut with good service technicians. A bit long for waiting for my service, but a driver, Uber or courtesy car will be provided on request. It’s a pleasant environment to wait in anyway. The service can be booked online and there is a follow up to confirm your appointment. All good. More

As usual, the service department scores 10 out of 10 for their professionalism and willingness to work with each customer's unique situation to achieve the best outcome for them and the dealership. Thank y their professionalism and willingness to work with each customer's unique situation to achieve the best outcome for them and the dealership. Thank you! More

Beyond satisfied! Darnell Frantz, THANK YOU for all your help and support in helping me with the process of getting my car doctored and safe for the road. Your assist Darnell Frantz, THANK YOU for all your help and support in helping me with the process of getting my car doctored and safe for the road. Your assistance and friendliness was greatly appreciated. Happy customer, Lucretia Camacho More

I have user this dealership twice now & have been exceptionally pleased worth their service. I went on for a routine oil change & ended up purchasing a 5-year service plan. My service rep Sergio gave exceptionally pleased worth their service. I went on for a routine oil change & ended up purchasing a 5-year service plan. My service rep Sergio gave me a desk to set up & work at while I was waiting on the loaner car. He was also very professional & courteous in helping me choose the right maintenance service plan to best suit t needs. I will say that I was a bit disappointed that the Parts Dept. didn't call when my new key fob that I ordered came in, as promised. But the service dept guys that I've used, Sergio & Darnell, are both WONDERFUL!!! I would highly recommended them! More

you can always count on top-notch white club service as well as exceptional quality of the individuals. You are working with at BMW of the Woodlands! well as exceptional quality of the individuals. You are working with at BMW of the Woodlands! More

Darnell is just a pleasure to deal with. Knowledgeable, prompt, delivers as committed. Follows up, makes you feel like you are the only client and you have all his focus. Knowledgeable, prompt, delivers as committed. Follows up, makes you feel like you are the only client and you have all his focus. More

Excellent service. I worked with Zach, very customer focused and a great communicator. Took care of my concerns I worked with Zach, very customer focused and a great communicator. Took care of my concerns More

Always provides great service and has loaner vehicles if the service takes more than a day to complete. The dealership is also special in providing sponsorship for local charities! the service takes more than a day to complete. The dealership is also special in providing sponsorship for local charities! More

BMW The Woodlands service department makes the dreaded car service process seamless. Scheduling online is super easy, drop off is fast and the service writers are helpful and friendly, I received a video car service process seamless. Scheduling online is super easy, drop off is fast and the service writers are helpful and friendly, I received a video of the servicing of my vehicle, was notified via text that my car was ready for pickup, and I paid for the service online which made pickup a breeze. More