BMW of Topeka

Service The work done was satisfactory. Every thing was explained to me so I could understand. They could not change kph to mph. Veryfrustrating! I have made The work done was satisfactory. Every thing was explained to me so I could understand. They could not change kph to mph. Veryfrustrating! I have made an appointment for further service suggested by the gentleman who checked me in. Staff was very friendly. More

I was stranded in Topeka while on the road from Spokane to St Louis. The staff was absolutely fantastic! Melissa got me right in and the mechanic found and fixed the problem. Everybody there was amazing to St Louis. The staff was absolutely fantastic! Melissa got me right in and the mechanic found and fixed the problem. Everybody there was amazing! More

Always a pleasure bringing my car in for service. Everyone always upbeat and polite. Well ran dealership. Douglas was great to work with, btw awsum looking amg. Everyone always upbeat and polite. Well ran dealership. Douglas was great to work with, btw awsum looking amg. More

Great Service Department I have visited many service departments in my lifetime. This is the best one. Friendly, quick, very thorough. I recommend them any time I get a ch I have visited many service departments in my lifetime. This is the best one. Friendly, quick, very thorough. I recommend them any time I get a chance. More

Service and Parts departments. I have used our local BMW dealership's service and parts departments in the past with great results every time. This particular trip amidst the COVID- I have used our local BMW dealership's service and parts departments in the past with great results every time. This particular trip amidst the COVID-19 pandemic was especially great as we are all under an extra amount of stress and uncertainty. I had gone in and ordered a need battery for my Beamer, not cheap by any means but the 2013 original battery had lasted 7 years! I also had to order a new key as we had lost the only key we had during a move. The parts department was very professional and my order was in promptly when they said it would be. The service department worked very quickly to get me in and out of the dealership and as always they wash and detailed my car on top of the service required. I love this dealership and will remain a customer as long as I live here in the Topeka area. More

Typical car dealership; nothing super special. Slow and expensive even by BMW standard. Anyway, the place is clean; got large couch, tv, decent beverage service. Got slightly better Work ethics than Baron expensive even by BMW standard. Anyway, the place is clean; got large couch, tv, decent beverage service. Got slightly better Work ethics than Baron BMW of Kansas City. Didn’t get to work with the employee that I selected at the time of making online appointment. More

The best BMW service department. I've experienced BMW service facilities in three states and truly felt Topeka BMW knows what they are doing. My car is better than when I first bought it at a different d service facilities in three states and truly felt Topeka BMW knows what they are doing. My car is better than when I first bought it at a different dealerahip years ago. The caring people, especially Melissa, at this service department made me feel at ease. Thank you! More

Great Service Called Melissa in the morning to schedule some routine service. She got me and out that afternoon. I have always had a good experience with the servic Called Melissa in the morning to schedule some routine service. She got me and out that afternoon. I have always had a good experience with the service department at BMW of Topeka. More

Traveler with tire issue I was traveling on I-70 and picked up a nail in my tire. I was able to get to the dealer on my run flat tire and the service department was able to I was traveling on I-70 and picked up a nail in my tire. I was able to get to the dealer on my run flat tire and the service department was able to get me in to look at it in very short order. They showed me the nail stuck in the tire. They checked to see if it could be repaired and it was not salvageable. The dealer had the same tire in stock and were able to replace it. I was able to continue with my travel pretty quickly. The service writer was excellent and was very helpful and empathetic. I have no reservations about recommending the service department. More

Let me share my experience!1.). I called to schedule a Let me share my experience! 1.). I called to schedule a recall appointment. The receptionist sent me to to the service Dept. 2.). The service Dept Let me share my experience! 1.). I called to schedule a recall appointment. The receptionist sent me to to the service Dept. 2.). The service Dept said I had to check with the parts Dept to see if the parts were available and transferred me to the parts Dept. 3.). The parts dept never answered. 4.). Called back and asked for parts Dept and once again they didn’t answer. Phone went back to receptionist and I left a message to call back. 5.) Two work days later still no call. 6.). Called again and asked for parts. I was told the service Dept should know they have the parts. After 10 minutes he finally verified they had the parts. I asked to be transferred back to service but was transferred to another dealership. 7.). Called back again and Asked for service. Once again - no answer. Was transferred back to receptionist. She said they would call me back. Of course no call. 8.). Called Wichita BMW and spoke with a very helpful service agent. He verified they had the parts (didn’t require me to call the parts department) and scheduled an appointment in 5 minutes. My suggestion would be to get you car and service at.a dealership that gives service. NOT Topeka BMW. Remember this when you’re buying a vehicle. Service is an important part of buying a vehicle. More