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BMW of Tucson - Service Center

Tucson, AZ

4.8
704 Reviews

704 Reviews of BMW of Tucson - Service Center

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August 24, 2025

I have bought cars at the dealership for many years. Jaun Carols is an excellent salesman. The service department is excellent also and my last service there was a mix up on scheduling but Rachel got me More

by Jpalbee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel
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August 11, 2025

Excellent service. Brian was great. Everything got done in a timely manner just as he said it would More

by scott.garawitz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Report | Print
Aug 13, 2025 -

BMW of Tucson responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

August 10, 2025

Excellent service. Very professional and easy to work with. A great experience overall -- could not have been easier! More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Santiago Jr
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Aug 12, 2025 -

BMW of Tucson responded

Hi David, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

August 07, 2025

Our service experience at BMW Tucson was excellent. Rachel L was very professional, knowledgeable, and pleasant. She kept us informed throughout the time our car was being serviced, and explained the More

by gwegener826
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Lopez, Rachel Bracety
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Aug 11, 2025 -

BMW of Tucson responded

Hi, it is great to read such wonderful comments about your recent experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 06, 2025

BMW Tucson has some of the best customer service. They are extremely helpful and will go out of their way to make sure that you are completely satisfied. I’m a repeat customer and will keep coming ba More

by xerxes1769
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wesley
Report | Print
Aug 07, 2025 -

BMW of Tucson responded

Hello, we appreciate you taking the time to leave us this feedback. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 01, 2025

Excellent experience, great service advisor and all very professional. Clean, quick and reliable. Excellent dealership More

by Nord4066
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jake
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Aug 04, 2025 -

BMW of Tucson responded

Hi, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 28, 2025

Jessica is the reason we go to the Tucson BMW Dealership she is the customer service professional More

by Troydguthrie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie n jake
Report | Print
Jul 30, 2025 -

BMW of Tucson responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Tucson! Drive safe, and we'll see you on the road.

July 25, 2025

Very courteous. Helpful with all questions asked if I needed help with anything else and if I remembered anything else when I drove away to feel free to call More

by 22sherah
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wesly
Report | Print
Jul 27, 2025 -

BMW of Tucson responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 22, 2025

As always, the sales & service experiences at BMW of Tucson are wonderful. Very pleasant, very friendly & very professional. The people at BMW of Tucson always make me feel that, as a BMW owner, I am sp More

by chiknas2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Moore
Report | Print
Jul 23, 2025 -

BMW of Tucson responded

Hello, it means so much to us that you chose our dealership! If you need more help, our team is available to talk -- safe travels!

July 06, 2025

Jamie in Tucson is awesome as usual. She knows her customers and what they need. More

by rb445
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie
Report | Print
Jul 09, 2025 -

BMW of Tucson responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Tucson. Don't hesitate to call us if you ever need anything. Be safe on the road!

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