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BMW of Tucson - Service Center

Tucson, AZ

4.8
699 Reviews

699 Reviews of BMW of Tucson - Service Center

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August 01, 2025

Excellent experience, great service advisor and all very professional. Clean, quick and reliable. Excellent dealership More

by Nord4066
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jake
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July 28, 2025

Jessica is the reason we go to the Tucson BMW Dealership she is the customer service professional More

by Troydguthrie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie n jake
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Jul 30, 2025 -

BMW of Tucson responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Tucson! Drive safe, and we'll see you on the road.

July 25, 2025

Very courteous. Helpful with all questions asked if I needed help with anything else and if I remembered anything else when I drove away to feel free to call More

by 22sherah
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wesly
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Jul 27, 2025 -

BMW of Tucson responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 22, 2025

As always, the sales & service experiences at BMW of Tucson are wonderful. Very pleasant, very friendly & very professional. The people at BMW of Tucson always make me feel that, as a BMW owner, I am sp More

by chiknas2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Moore
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Jul 23, 2025 -

BMW of Tucson responded

Hello, it means so much to us that you chose our dealership! If you need more help, our team is available to talk -- safe travels!

July 06, 2025

Jamie in Tucson is awesome as usual. She knows her customers and what they need. More

by rb445
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie
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Jul 09, 2025 -

BMW of Tucson responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Tucson. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 03, 2025

I have had a relationship with this dealership for many years now. I find the service people to be friendly, attentive and professional. I highly recommend them. More

by hawleyx4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose and Rachel
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Jul 07, 2025 -

BMW of Tucson responded

Hi, thank you for your kind words and this wonderful review! Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

July 01, 2025

Bryan was very polite and professional. He kept me updated throughout the entire process and explained the maintenance issues very clearly. Because the work was extended from 2 hours to 4, More

by lyn.duran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Moore
Report | Print
Jul 04, 2025 -

BMW of Tucson responded

Hello, thank you for your kind review; we are happy to pass along your comments to Bryan here at BMW of Tucson! If you ever need help, just give us a call. Happy motoring!

June 28, 2025

Absolutely amazing experience! Every time I need anything always taken care off on time. Top of the line customer experience!!! More

by Katsarelis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel
Report | Print
Jul 01, 2025 -

BMW of Tucson responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 24, 2025

Just had my battery replaced at BMW Tucson and the service was top-notch. Quick, professional, and super friendly staff. Everything was done smoothly and on time. Always a great experience with this t More

by voting.esquire_5a_Tanya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayme
Report | Print
Jun 25, 2025 -

BMW of Tucson responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 24, 2025

Many thanks to Service advisorMr. Brian Moore of BMW of Tucson for his continuous, follow up and care concerns for me and my vehicle. I was extremely pleased and happy with the outco More

by Evans.gregory1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Brian Moore-service advisor
Report | Print
Jun 26, 2025 -

BMW of Tucson responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

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