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BMW of Westbrook

Westbrook, ME

4.5
394 Reviews
Call Dealership (207) 854-3200
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7 Saunders Way

Westbrook, ME

04092

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394 Reviews of BMW of Westbrook

August 27, 2025

Westbrook BMW proactively reached out to me on more than one occasion, for a BMW recalled repair item. They provided convenient shuttle service, the work was performed in a timely manner, my car was washed More

by Sheryl R.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracy Noyes, Garth Thomas
Report | Print
Aug 27, 2025 -

BMW of Westbrook responded

Thank you for sharing your experience Sheryl! We’re glad our team could make the process smooth and convenient, and we appreciate your kind words about our service.

August 23, 2025

Efficiency and pleasant. Work done In a timely manner. Would always recommend this service department More

by laurajeanb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Milligan
Report | Print
Aug 25, 2025 -

BMW of Westbrook responded

Thank you for the recommendation! We’re glad we could provide timely service and appreciate your support.

August 13, 2025

Great dealership, Honest, and great to work with. Very professional and trustworthy. Highly recommended, and would deal with a again. More

by ratic75
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris in Finance, was very helpful and pleasant to work with. , Jo Carpenito
Report | Print
Aug 13, 2025 -

BMW of Westbrook responded

Thank you for your kind words and recommendation! We’re glad you had a great experience and look forward to working with you again.

May 31, 2025

Tracy Noyes is the consummate professional and leaves nothing to chance when it comes to quality of service. More

by MIKELAWLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracy Noyes
Report | Print
Jun 02, 2025 -

BMW of Westbrook responded

Wow, this is so great to hear, Mike. Thank you so much for your kind words and positive feedback. We truly appreciate your business!

May 07, 2025

Incredible service! They are super professional, very friendly and do an amazing job. Best service department I have used in a very long time! More

by Tracy H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Plourde
Report | Print
May 07, 2025 -

BMW of Westbrook responded

Thank you so much for the amazing review, Tracy! We're thrilled to hear that you had such a positive experience with our service team. Providing friendly, professional, and top-quality service is what we strive for every day, and it means a lot to know we hit the mark for you. We truly appreciate your support and look forward to seeing you again!

May 04, 2025

The agent that attended to me was very professional. The car maintenance was done within the 2 hours that the agent advised. I am very disappointment that my car was returned to me with several scratc More

by jane.ogembo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Milligan
Report | Print
May 05, 2025 -

BMW of Westbrook responded

Thank you for your feedback, Jane, and for recognizing the professionalism of our team. We sincerely apologize for the scratches on your vehicle and understand your frustration. Please rest assured that we take these matters seriously. We’ve passed your concerns along to the BMW Service Manager, Mike, who will be reaching out to you directly to discuss the situation. We truly appreciate your patience and understanding as we address this.

May 05, 2025 -

BMW of Westbrook responded

..

April 18, 2025

I have always gotten great service here Garth Thomas has been wonderful to work with More

by Elizabeth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garth Thomas
Report | Print
Apr 21, 2025 -

BMW of Westbrook responded

Thank you, Elizabeth, for the 5-star review! We’re so glad to hear you’ve consistently had great service with us. Garth Thomas will be thrilled to know he’s made such a positive impact — we truly appreciate your loyalty and kind words!

March 13, 2025

Sales process was absolutely seamless, truly exceptional experience in every aspect. Thanks again we love the X5. More

by Jmscard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paris Thomas, Brittney Hale, Bob Houp, Jo Carpenito, Zack Plourd, Ian O'Brien
Report | Print
Mar 13, 2025 -

BMW of Westbrook responded

Wonderful news! Thank you so much for sharing. We appreciate your business and wish you many happy miles in the X5

March 13, 2025

The service has been very good on our BMWs We are new to the area and bought a new BMW and also our other BMW serviced here. Professional and timely service. More

by Hughessusa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garth Thomas
Report | Print
Mar 13, 2025 -

BMW of Westbrook responded

Thank you so much for your continued loyalty and business. We appreciate your feedback and hope you enjoy your BMW!!

March 01, 2025

Excellent customer service and fair treatment, prompt responses and quality service in order to ensure customer satisfaction More

by jsataloff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brittney Hale, Matt Ross
Report | Print
Mar 03, 2025 -

BMW of Westbrook responded

We love to hear that! Thank you so much for sharing about your experience. We appreciate you!

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