Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
44 Reviews of Bachman Chevrolet - Service Center
Sort by
May 11, 2023
Great service! When no one else could help me Bachman Chevrolet were honest and fixed my car in a day . The Best place in Louisville to take your car for service. T When no one else could help me Bachman Chevrolet were honest and fixed my car in a day . The Best place in Louisville to take your car for service. Thank you so much for your help! Will definitely be back for auto service. Took car in to other places and got sent away . Said they couldn't help me and they don't sale car parts for my car anymore. Was so happy that Bachman knows what to do and could help me fix my car. Just so glad that I got my repairs done there. Couldn't be happier. More
by allgeierj
Employees Worked With
Wayne Montgomery, Alan Leewe, Susan Whelan, David Holland
April 05, 2023
If you buy a vehicle from Bachman Chevrolet, you bought one from a dealership that the service department lacks customer service. Bob Alvey told me directly in front of my service rep that the reason I ha one from a dealership that the service department lacks customer service. Bob Alvey told me directly in front of my service rep that the reason I had trouble with my truck is because it was lifted. Keep in mind, I bought this 80K truck black widow package from them already modified because they claimed it would be cover under warranty. The A frame snapped shooting me 5 feet across the center line of the road at 15K miles and he wanted to be an a** to me and very rude in general. My monster went out, had me drive up to install and the guy who programs was not there to install. Oil change and tire rotation took 3 hours alone. They mailed parts to fix my truck to my house, not the service department so had to make another 100 mile round trip. Sales manager Creed Fowler was great, purchase was great, just don't buy from them if you want service until they fire some people who are running the department. Hope this helps, BUYER BEWARE More
by PCH qx80
Employees Worked With
Bob Alvey, Shane Diggs
November 09, 2022
Started as a customer buying my first new car through salesman Grundy Hayes in 1988 (Broadway Chevrolet) and have been a satisfied customer of Bachman Chevrolet ever since. salesman Grundy Hayes in 1988 (Broadway Chevrolet) and have been a satisfied customer of Bachman Chevrolet ever since. More
by Iam1injesus
Employees Worked With
Terry Thomas, Conrad Hernandez
July 14, 2022
Very courteous and finished much quicker than expected and cost less than expected. Everyone was extremely helpful and friendly and cost less than expected. Everyone was extremely helpful and friendly More
by d_robert38
Employees Worked With
Wayne Montgomery, Terry Thompson, Conrad Hernandez
July 06, 2020
Service Department Going Downhill The sales side of this dealership is good, and in the past the service has been acceptable. Recently had a very unpleasant experience with the service The sales side of this dealership is good, and in the past the service has been acceptable. Recently had a very unpleasant experience with the service department, however. Not answering phones, not returning voicemails, left my girlfriend stranded for 7 hours in their waiting room and misled her about the status of what should have been a simple repair. More
by rmondy
Employees Worked With
Tony Remfry
September 16, 2019
Great Service We had our truck serviced and some other things done on the truck. Dan , Susan, and Gary were very helpful and got us in and out quickly. We had our truck serviced and some other things done on the truck. Dan , Susan, and Gary were very helpful and got us in and out quickly. More
by 2019 Silverado
Employees Worked With
Gary in the service department was very helpful., Dan Daponte, Susan Whelan
