Bachman Chrysler Dodge Jeep Ram - Service Center

Worst Service! We bought a brand new Ram 2500 Diesel truck 1.5 years ago from this dealership when it was owned by Bales. Since then, the truck has been in at least We bought a brand new Ram 2500 Diesel truck 1.5 years ago from this dealership when it was owned by Bales. Since then, the truck has been in at least six times for the same transmission issue that has not yet been resolved. Dodge/Chrysler/Ram Corporate is now involved. Do NOT buy from this dealership - or better yet, do NOT buy Ram products. Wish someone would have warned us! More

Below 1 Star Rating for Customer Service & Vehicle Service. Callous & abrupt customer service, doesn't return phone calls, overpriced & unprofessional. They kept my vehicle for a month for a warranty issue wit Callous & abrupt customer service, doesn't return phone calls, overpriced & unprofessional. They kept my vehicle for a month for a warranty issue without any results! More

Deserves lower than 1 star rating! Brand new 2017 Ram ProMaster City Van. Purchase from this dealership. At 5,800 miles the ac went out. Had to wait 10 days before I could get servic Brand new 2017 Ram ProMaster City Van. Purchase from this dealership. At 5,800 miles the ac went out. Had to wait 10 days before I could get service appointment. Then was told it wasn't covered by the warranty. Rock hit the ac condenser coil. "my fault" offered no proof, no visual inspection of part.....just "my fault" NO WARRANTY COVERAGE. Bumper to bumper warranty means nothing, you pay end of story.....not quiet.....traded van immediately for a Ford Transit Connect just so that I would never have to drive on this dealership lot again. This is just one experience, I could go on.... this dealership should come with a "WARNING LABEL" BEWARE!!! PS: did I mention the Brand New Vehicle on had 5,800 miles!!!! More