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Bachman Chrysler Dodge Jeep Ram - Service Center
Jeffersonville, IN
24 Reviews
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24 Reviews of Bachman Chrysler Dodge Jeep Ram - Service Center
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June 04, 2019
Seven Days for a battery My daughter took her car here because the battery wouldnt stay charged. Dropped off Tuesday night. Called wed thru monday. Couldnt find out what was w My daughter took her car here because the battery wouldnt stay charged. Dropped off Tuesday night. Called wed thru monday. Couldnt find out what was wrong. Im calling and getting sent to voicemail. Most unprofessional service department ever. 7 days and 380.00 dollars later for battery and oil change, they have forever lost our business. Couldnt get a loaner, or a phone call back. Never experienced anything like this before. Totally unacceptable!! All they had to give back after seven days of her car sitting on their lot was apologies.. Do not take your car here for service. More
by Awash001
Employees Worked With
Donna on the 7th day. And voicemail.. If operator would answer, ur sent straight to voicemail., Paul Wurtsmith
January 02, 2019
Worst Service! We bought a brand new Ram 2500 Diesel truck 1.5 years ago from this dealership when it was owned by Bales. Since then, the truck has been in at least We bought a brand new Ram 2500 Diesel truck 1.5 years ago from this dealership when it was owned by Bales. Since then, the truck has been in at least six times for the same transmission issue that has not yet been resolved. Dodge/Chrysler/Ram Corporate is now involved. Do NOT buy from this dealership - or better yet, do NOT buy Ram products. Wish someone would have warned us! More
by AMA83
Employees Worked With
Michael Brown
September 25, 2018
Below 1 Star Rating for Customer Service & Vehicle Service. Callous & abrupt customer service, doesn't return phone calls, overpriced & unprofessional. They kept my vehicle for a month for a warranty issue wit Callous & abrupt customer service, doesn't return phone calls, overpriced & unprofessional. They kept my vehicle for a month for a warranty issue without any results! More
by UnhappyCustomer
Employees Worked With
David Faircloth, Paul Wurtsmith, Nancy Wright
August 24, 2018
Deserves lower than 1 star rating! Brand new 2017 Ram ProMaster City Van. Purchase from this dealership. At 5,800 miles the ac went out. Had to wait 10 days before I could get servic Brand new 2017 Ram ProMaster City Van. Purchase from this dealership. At 5,800 miles the ac went out. Had to wait 10 days before I could get service appointment. Then was told it wasn't covered by the warranty. Rock hit the ac condenser coil. "my fault" offered no proof, no visual inspection of part.....just "my fault" NO WARRANTY COVERAGE. Bumper to bumper warranty means nothing, you pay end of story.....not quiet.....traded van immediately for a Ford Transit Connect just so that I would never have to drive on this dealership lot again. This is just one experience, I could go on.... this dealership should come with a "WARNING LABEL" BEWARE!!! PS: did I mention the Brand New Vehicle on had 5,800 miles!!!! More
by 2018 Transit Connect
Employees Worked With
Nancy Wright
