Balise Lexus

Balise Lexus
1385 Riverdale Street
West Springfield, Massachusetts 01089
(413) 787-0756

Manufacturer: Lexus

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Twenty-Four Month Rating: 3.6/5

3 Reviews

Overall Score: 4 Star Rating3.6



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memike
6/15/2009 6:24:06 PM


Overall Rating: 5

Reason for Visit: Sales (New)

I recommend this dealer: Yes

My Review of Balise Lexus:
Great service and purchase experience. Highly recommend for sales and service. This is the first time buying at Balise and I was treated really well. My salesperson was very helpful and I left in an ES350. It was everything I expected in my first highline purchase.

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maddhatterradio
6/15/2009 6:17:54 PM


Overall Rating: 5

Reason for Visit: Sales (New)

I recommend this dealer: Yes

My Review of Balise Lexus:
I just purchased my new 2009 IS sedan from Balise Lexus yesterday. What an amazing experience! My sales person Liz was fantastic, and rolled out the red carpet for me. The management staff was very accomodating and willing to work with me. I'm a single Mom and car buying can be a trying experience. They made my purchase easy and treated me R-E-S-P-E-C-T which is so important to me. I would recommend Balise Lexis to anyone who wants great service, and to be treated like royalty.

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ohbytheway
3/2/2009 10:25:33 AM


Overall Rating: 1

Reason for Visit: Sales (New)

I recommend this dealer: No

My Review of Balise Lexus:
After purchasing 5 car from Balise Lexus, the last of which I bought in March of 2008 from the then “New General Manager” who was great, and I was excited to see the place running smooth. Now I can not even get a test drive. The cars are all dirty. The car that I wanted to drive did not start. The salesman told me they do not do any work to the cars after they take them in on trade. They park them out front and sell them. If they break, they fix them when they come back. I hope one of these cars does not need a brake job. So help me if one of my family members gets hit head on from a Balise Lexus customer!!

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