Barber Ford - Service Center
Holland, MI
122 Reviews of Barber Ford - Service Center
Excellent workmanship Everything from our first contact with Barber Ford following the accident, to the day we picked the car up, B arber Ford people were very helpful, ver Everything from our first contact with Barber Ford following the accident, to the day we picked the car up, B arber Ford people were very helpful, very courteous, and when we picked the car up, we discovered that their body shop did an outstanding job. More
Ford Transit We brought our Ford transit in to get a door lock switch fixed. They fixed it in a timely manner, and customer service was great. We brought our Ford transit in to get a door lock switch fixed. They fixed it in a timely manner, and customer service was great. More
amazing people I will go nowhere else but barber ford only because the respect the customers they have with customers and barber ford knows the meaning of the value I will go nowhere else but barber ford only because the respect the customers they have with customers and barber ford knows the meaning of the value of the customers and have the relationship friendship family oriented with customers More
Crystal infusion- oil change Great service, in and out in less time quoted. Nice clean vehicle too! Thanks for the great service and wash! Great team here at Barber Great service, in and out in less time quoted. Nice clean vehicle too! Thanks for the great service and wash! Great team here at Barber More
Recommend for sales, service is an issue. Bluetooth was not working in the truck when we purchased, service tried to fix it the night we bought the truck, that was 45 minutes. I then had to s Bluetooth was not working in the truck when we purchased, service tried to fix it the night we bought the truck, that was 45 minutes. I then had to scheduled another appointment to bring it back in, that was 3.5 hours, still no fix, they decided they needed to order a new part. Scheduled another appointment, was never called when the part came in, so I finally called and the response was oh yes it's here, took the truck in again another 2 hours, this time the I heard this is a bad part they sent us have to order another one. Each time I have to take off from my job plus it's a 45 minute drive to get to Barber. We now have another appointment scheduled for August 8, once again taking time off from work, we can only hope this part works if not Barber may be getting this truck back and getting us a different one. More
Routine service of F-150 We had our 2014 F-150 in four routine service and the trailer lights repaired. We are thoroughly satisfied with the work that was done. We had our 2014 F-150 in four routine service and the trailer lights repaired. We are thoroughly satisfied with the work that was done. More
Trustworthy I took in my 2014 Explorer Limited to Barber Ford for scheduled recall work on the rear end. Unfortunate, but it happens. After dropping off my Expl I took in my 2014 Explorer Limited to Barber Ford for scheduled recall work on the rear end. Unfortunate, but it happens. After dropping off my Explorer and getting a dealer provided ride to work I received a call from the service department telling me that the work I had had done a few months ago on the rear end was actually what the recall was about. Bummer! Or NOT! The service manager let me know that they would be sending me a refund for the work I had paid for earlier. Nice! This is a great service department and a great dealership! More
Service Always a great experience when bringing in our vehicle for service, from the beginning to the end. I am greeted warmly by the gentleman who meets me Always a great experience when bringing in our vehicle for service, from the beginning to the end. I am greeted warmly by the gentleman who meets me when I drive up, the service advisor, Tom Baillargeon, and the young lady who takes my payment. Everyone is professional and treats me with respect and kindness. A great team at Barber Ford, that is why we have them service our vehicles. Thank you all! More
Service The team at the service desk are all very helpful and friendly. Have usually worked with Jake. Pleasant young man. Have always brought the car in fo The team at the service desk are all very helpful and friendly. Have usually worked with Jake. Pleasant young man. Have always brought the car in for service at Barber. Purchased it used from them and have been very pleased. More
Great work! Easy to schedule and they did great work! Service team is all very friendly . I will be back and know they will do a great job Easy to schedule and they did great work! Service team is all very friendly . I will be back and know they will do a great job More