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Bates Ford
Lebanon, TN
171 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Latest Reviews
February 12, 2026
Follow-up to my February 6th review.
That night, the GSM called and explained what went wrong, and Bates Ford will make it right. Today I received a check for the full amount of the oi
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by field.service
Employees Worked With
Billy Mullinax
December 26, 2025
They are very kind and helpful with the purchase of the
vehicle and very knowledgeable about the vehicle
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by prestongilliam6
Employees Worked With
Zack Morten
December 01, 2025
Great job on my Truck and providing a loaner while I
awaited my repair to be done.
More
by tbatpta
Employees Worked With
Tyler Bates, Randy Brewer
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