Battleground Kia

Took car up there for service then was given miss information about the service it was needing.. Was told I needed to order one of their $180.00+ thermostats just for them to pull the car into the ba information about the service it was needing.. Was told I needed to order one of their $180.00+ thermostats just for them to pull the car into the bay begin to work on it and tell me it's a completely different issue with the car that was caused on their end because they told me to continue to drive the car because it was "fine" after the $180+ diagnostic test. Now they are saying I'm needed to pay for an completely new engine in order for my car to be fixed. Highly would not suggest going to battle-ground Kia. Took it up their because we figure they would be experts on the car but was not at all literally cost me my entire vehicle . Highly Do Not Recommend ! More

Just wow! After visiting my local (High Point) Kia for some help with a flashing check engine light and being treated rudely, I made a call to other Kia places After visiting my local (High Point) Kia for some help with a flashing check engine light and being treated rudely, I made a call to other Kia places and struck gold with Battleground Kia. So friendly, treated me like I was important and they cared. Everyone was friendly, from the lady on the phone, and the service rep., to a sales rep that chatted me up while I waited. (No, he wasn’t trying to make a sale.) very impressed! More

Extremely friendly and explained what was needed. The waiting room was extremely clean and safe The waiting room was extremely clean and safe More

It was a fast and excellent service with getting my car oil change and tire rotation. oil change and tire rotation. More

Tony is the best guy there hands down. I enjoy going to Battleground KIA. They make sure I understand what they have to do an. Also that I’m comfortable while they work on my vehicle. I enjoy going to Battleground KIA. They make sure I understand what they have to do an. Also that I’m comfortable while they work on my vehicle. More

Tony wonderful had very good customer service. My car was cleaner then when I brought it in and all my recalls where taking care of. My car was cleaner then when I brought it in and all my recalls where taking care of. More

Worked with Shaun in service, he got my car diagnosed quickly and got the repair done very efficiently and timely quickly and got the repair done very efficiently and timely More

Very kind and courteous customer service in the service area! Highly recommend this dealership if you are. In the market! area! Highly recommend this dealership if you are. In the market! More

They have always taken care of my needs. Always treated great. Thank you so much. Always treated great. Thank you so much. More

Professional, friendly, and courteous. Desean delivered the exact vehicle to fit our driving needs. This was over a year ago and happy to say, we will be repeat customers for our next ve Desean delivered the exact vehicle to fit our driving needs. This was over a year ago and happy to say, we will be repeat customers for our next vehicle. Customer service and follow up/follow through is a plus with Ryan. More