Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Baumann Auto Group Chevrolet Cadillac Chrysler Dodge Jeep RAM - Service Center

Port Clinton, OH

not yet
rated
7 Reviews

7 Reviews of Baumann Auto Group Chevrolet Cadillac Chrysler Dodge Jeep RAM - Service Center

Sort by
July 25, 2025

Zero communication. You have to call, multiple times, and know what needs done or they won’t get it done. If I didn’t have the personnel cell phone numbers of the Sales More

by BLUEMARIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bo Lynch (1 star), Drew Sheppard (5 stars)
Report | Print
January 20, 2024

I know I can trust Bauman Auto with my Chevy Equinox to do all the maintenance to keep my car running smoothly! Thank you! More

by Deb Ritz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn
Report | Print
Feb 20, 2024 -

Baumann Auto Group Chevrolet Cadillac Chrysler Dodge Jeep RAM responded

Deb, we're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!

February 19, 2023

Don’t follow up on vehicle issues and the general manager never returned my calls More

by hlc48
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Mike and Chuck.
Report | Print
Apr 18, 2023 -

Baumann Auto Group Chevrolet Cadillac Chrysler Dodge Jeep RAM responded

We work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. Please contact us at (419) 732-3148 when you have an opportunity, and we will be more than happy to try and turn your experience around.

Apr 18, 2023 -

Baumann Auto Group Chevrolet Cadillac Chrysler Dodge Jeep RAM responded

We work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. Please contact us at (419) 732-3148 when you have an opportunity, and we will be more than happy to try and turn your experience around.

January 30, 2022

Very friendly staff, always tries to accommodate and service their customers in an efficient manner. More

by Mikebassett.mb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean
Report | Print
January 13, 2022

This dealership is always efficient and kind. Takes about 45 mins for an oil change, but the lobby is clean and comfortable to wait in. I never feel pressured here. More

by jlorens
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
January 11, 2022

Because they got my car in and found out the problem and fix it and had the parts in stock! Will come back! More

by Deedee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service guys at the desk
Report | Print
February 02, 2014

Shawn was extremely helpful and courteous when I brought my Impala in for service. I'm always treated very well whenever I bring any vehicles in to this service center. More

by popefrancis
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn
Report | Print