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Baxter Subaru

Omaha, NE

5.0
320 Reviews

17130 Burt Street

Omaha, NE

68118

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Showing 320 reviews

April 23, 2016

Love my new car!! I called Aaron Hawley at Baxter with my interest in buying a newer used car for my daughter. I discussed with him my budget, what we could spend, some More

by SB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Hawley
May 11, 2016 -

Baxter Subaru responded

We're glad to hear that Aaron was able to get your daughter into the perfect car. Thank you for taking time to leave a review! We love reading through our customer's experience at Baxter Subaru. If you or your daughter have any more questions, don't hesitate to give us a call. Best -Mike Bennett, General Manager

April 20, 2016

Great experience! Purchasing a car has never been easier. There was no pressure and our salesman David Salber was very knowledgable and easy to talk to. We ended up wit More

by Lunacy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Salber
May 05, 2016 -

Baxter Subaru responded

We're glad to hear that David gave you a no-pressure sales experience at Baxter Mazda. Thank you for kind words! Best -Chuck Hill, General Manager

April 19, 2016

Follow through after the sale I have purchased more new vehicles than I can count. I am used to the song and dance to get you to buy the car but this is the most amazing service I More

by haflett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ross Engel
Apr 20, 2016 -

Baxter Subaru responded

We hope you're still loving your Subaru Legacy! Our service department makes sure to meet each customers' needs and get all work done in a timely manner. We're so glad to hear that your recall went over smoothly. Give us a call if you have any questions. Best -Mike Bennett, General Manager

March 07, 2016

Above and Beyond! I purchased a slightly used 2015 Subaru Forester 9 days ago. Yesterday, I discovered a nail in the sidewall of one of the tires. Not sure where I pi More

by Nancy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ross Engel-service, Mike Lovejoy-sales
Mar 09, 2016 -

Baxter Subaru responded

We hope you're still loving that Subaru Forester. Thank you for taking time to leave this review about Ross and your experience. We're so glad to hear that your tire issue was resolved so quickly. Best -Mike Bennett, General Manager

January 13, 2016

Customer Service Baxter Subaru offers the most superior customer service . All it took was a phone call and they were to help me. It is customer service like this that More

by lmshalgrem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott
Feb 03, 2016 -

Baxter Subaru responded

Thank you for the kind words about Baxter Subaru. Our entire staff makes exceptional customer service a priority so it's great to hear that you received nothing less. Please let us know if there's anything else we can do to help. Best -Biff Madsen, General Manager

December 12, 2015

Great experience We purchased a Legacy this morning from Baxter. Jim and his team were a pleasure to work with. I test drove the Legacy a few days prior but wasn't abl More

by coryjb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Schall and Tyler McGlade
Feb 03, 2016 -

Baxter Subaru responded

I'm happy to hear that Jim helped you figure out your new Legacy. Thank you for taking time to leave a review! We love reading through our customer feedback. Best -Mike Bennett, General Manager

October 30, 2015

Sucks Robots. All robots walking around. Brainwashed salespeople. Filthy showroom. Bathroom had feces on the floor! Showroom smelled like a Chinese buffet! More

by Dr. John Williams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tyrone
Nov 02, 2015 -

Baxter Subaru responded

I apologize that our facility and customer experience did not meet your expectations. Thank you for bringing these situations to my attention. We pride ourselves in providing our customers with a comfortable and clean facility and exceptional customer care and I am sorry we were unable to provide you with anything less. I would love the opportunity to speak with you about your situation so I can see about addressing this accordingly. At your earliest convenience, please call me at 402-393-7005. I look forward to speaking with you. Best –Chuck Hill, General Manager

October 07, 2015

Confidence Restored I am a single woman, and this is my first experience with Baxter Subaru. Stewart Akrin (salesman) and all who helped me choose/buy my vehicle at Baxte More

by Pam H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stewart Akrin, Joe Sell, Tony
Oct 08, 2015 -

Baxter Subaru responded

Thank you for the positive review about your experience. I'm glad to hear that Stewart made you comfortable throughout your process. We hope you're enjoying your new vehicle! Please don't hesitate to reach out if there's anything else we can do to help and we look forward to working with you in the future. Best --Mike Bennett, General Manager

August 03, 2015

I'd Do It Again I bought a 2015 Mazda3 a few weeks ago from Baxter Mazda and it was the best car buying experience I have ever had. We have bought about 8 cars in the More

by MarxMythJr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Hill, Jermaine Campbell
Aug 05, 2015 -

Baxter Subaru responded

We truly appreciate you taking the time to leave a review about your experience at our dealership. It's great to hear that Justin and Jermaine walked you through the entire sales process. We make exceptional customer service a priority. Please don't hesitate to let us know if there's anything else we can help you with. Enjoy your new Mazda3! Best --Chuck Hill, General Manager

July 30, 2015

Great first experience I just purchased my first car from Baxter, and overall, the process was surprisingly pleasant! Stewart was very patient and knowledgeable, and I woul More

by 16Forester
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stewart Akrin
Aug 04, 2015 -

Baxter Subaru responded

Thanks so much for taking the time to leave such a positive review about Baxter Subaru. We make exceptional customer service a priority and I'm glad your expectations were met. Please let us know if you have any more questions. Enjoy your new Subaru!! Best --Mike Bennett, General Manager

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