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Baxter Subaru
Omaha, NE
320 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 320 reviews
December 07, 2013
We are absolutely happy with our new car buying experience with James Jolly. He is very knowledgeable, helpful and responsive. It was a pleasure! We'll definitely recommend him and Stan Olsen to experience with James Jolly. He is very knowledgeable, helpful and responsive. It was a pleasure! We'll definitely recommend him and Stan Olsen to all our friends and family to purchase. More
by lsteenson
Employees Worked With
James Jolly
December 05, 2013
I had a great experience with your store. I had purchased the 2013 Crosstrek in September and unfortunately was in an accident in November and the car was considered totaled. Scott Garvin called me after he the 2013 Crosstrek in September and unfortunately was in an accident in November and the car was considered totaled. Scott Garvin called me after he noticed the vehicle to make sure we were ok. Which I thought was incredibly nice. After all the insurance issues were taken care of we (my fiancé and I) decided to return to your store and speak with Scott again. He is so wonderful to work with. Always great to speak with and makes a person feel very comfortable. More
by AliciaQualset
Employees Worked With
Scott Garvin
December 04, 2013
Enjoyed my experience! Albert Saigh did a super job Enjoyed my experience! Albert Saigh did a super job getting me fitted with the type of car I wanted. He listened to all of my various criteria and m Enjoyed my experience! Albert Saigh did a super job getting me fitted with the type of car I wanted. He listened to all of my various criteria and measured cargo spaces, and various other features and functions. I have had the car about a month now and like it more each day. Al pointed out the precise handling feature as well as the Outback's ability to get around in snowy and icy conditions. Al took time to explain all the features of the car and said to call at any time if I had any questions. The financial person did a great job displaying all the information up front, so the were no "got cha's" when we had completed the process. I was able to get a slightly better loan rate on this 2011 than my wife got from a different dealer on a new car. I have already recommended Stan Olsen to people whom I have met. Jerry More
by abdouchg
Employees Worked With
Al Saigh
November 04, 2013
Mike Lovejoy over on the Subaru side did a tremendous job. I appreciated the way he acted more like an enthusiast and less like the traditionally portrayed car salesman. He was knowledgeable, amiable a job. I appreciated the way he acted more like an enthusiast and less like the traditionally portrayed car salesman. He was knowledgeable, amiable and eager to provide exemplary service. I never felt rushed or pushed and within 30 minutes of setting foot on the lot, I knew I wanted to buy a car from Mike. I would certainly recommend, and have already recommended to a few people, that anyone looking for a car should consider a Subaru. Furthermore, they should visit Mike Lovejoy to buy it. More
by omahakeving
Employees Worked With
Mike Lovejoy
November 04, 2013
Good experience. Stewart explained the car well and made the entire process easy. Found a great car at an even better price. I would recommend. Thanks. the entire process easy. Found a great car at an even better price. I would recommend. Thanks. More
by jrohrig
Employees Worked With
Stewart
October 29, 2013
I was very happy with my experience at Stan Olsen. This is the second time I have worked with you, after previously working with the “other” Subaru dealer in town. I have been very happy with my Subaru ca is the second time I have worked with you, after previously working with the “other” Subaru dealer in town. I have been very happy with my Subaru cars over the years and the Stan Olsen crew is always helpful in getting me in the car I want, at a fair price. I was especially pleased with the process this time. From the first phone call I had with Scott, he was very helpful in providing answers to my questions and following up with me to see if I had any additional questions – but he was never pushy at all. His relaxed, no-hassle approach made me want to buy a car from him. I appreciate his honesty and follow-up throughout the entire process. In addition, I met with Brent who was no-hassle as well. I told him where I wanted to be for a payment and he made it happen. I picked up my car the next day. I also thought Scott had a lot of knowledge about Subaru cars. He did a great job with the delivery too. Took time to walk me through what was different from my old legacy to this model. Set me up with my Bluetooth in the car and explained several other features. When he noticed that the back seat in the new car wasn’t completely detailed to his satisfaction, he went and got a rag and some cleaner to clean it himself. He also went the extra step to explain window tinting and recommended a place to get it done. Even offering to set up an appointment on the same day that my remote car start would be installed and offering a replacement vehicle to make it more convenient for me. His knowledge of subaru and attention to detail added to the great customer experience! More
by rebekah513
Employees Worked With
Scott Garvin
October 28, 2013
Stan Olsen Mazda far exceeded the experience that I hoped to have! I leased a 2014 Mazda CX-5 from them and everyone was so helpful. The process was done extremely quickly when you work with people who are to have! I leased a 2014 Mazda CX-5 from them and everyone was so helpful. The process was done extremely quickly when you work with people who are knowlegeable in what they are selling. David Salber was my salesperson and he answered all my questions and was very helpful getting me acquainted with my new vehicle, setting up bluetooth, answering all my questions about the car, etc. I traded in a 2006 Grand Prix and am very glad I made the move to a Mazda. I give them a 5-star rating because I feel like they deserve it, very efficient! I will be doing business with Stan Olsen for many years to come. I will definitely recommend Stan Olsen Mazda to all my friends and family! Thanks again! =) I'm thrilled with my new ride! More
by Lesley35
Employees Worked With
David Salber
October 23, 2013
I am extremely happy with my overall experience. I have been in the market for two months now test driving here and there and doing research on all different CUVs and Mike Lovejoy was by far the best sales been in the market for two months now test driving here and there and doing research on all different CUVs and Mike Lovejoy was by far the best salesmen I encountered. He had extensive product knowledge and a light touch, he gave me the information that I needed to make a big decision without the pressure that I felt at other dealerships. He understood that me walking away was not the end of the world and it worked because I came back and bought the Forester. I would definitely recommend Mike Lovejoy when friends or family were in the market for a vehicle. It is very early in the ownership of my new Forester but so far I am very impressed and can see myself with a Subaru for a long time. More
by jgioe3
Employees Worked With
Mike Lovejoy
October 22, 2013
We went to another dealer first and we were treated poorly. Scott at Stan Olsen treated us with respect, and was very attentive to our needs. Of all the cars I've bought, This had to be one of the easi poorly. Scott at Stan Olsen treated us with respect, and was very attentive to our needs. Of all the cars I've bought, This had to be one of the easiest deals so far. Mel More
by melwade507
Employees Worked With
Scott Garvin
October 16, 2013
My experience at Stan Olsen was phenomenal. If you were to ask me to rate the experience on a 1-10 scale with 10 being the best, I would go with a "10". Mike Lovejoy was a tremendous salesman and was very to ask me to rate the experience on a 1-10 scale with 10 being the best, I would go with a "10". Mike Lovejoy was a tremendous salesman and was very helpful with me getting accustomed to the new car features. What I was most impressed about was the floor manager, Brent, meeting me and working on a deal to where he eventually congratulated me on the purchase. My first Subaru purchase was through Beardmore, and I would say your customer service was far superior based on my recent purchase. I definitely plan on recommending Stan Olsen Subaru to friends and family over other competitors. Thank you for making a pleasant car buying experience. More
by kengineer32
Employees Worked With
Mike Lovejoy
