Bayside Chrysler Dodge Jeep Ram - Service Center

I don’t feel that the technician was honest and thorough, I’ve taken my Jeep there 3 times inquiring the same issue. The last 2 times “ there was no idea what was wrong “ This last time almost $5,000 worth I’ve taken my Jeep there 3 times inquiring the same issue. The last 2 times “ there was no idea what was wrong “ This last time almost $5,000 worth of repairs needed for parts that were just installed 3 months ago. Each time billed for 1 hour labor makes me question what was so different this time than the last 2 times? Or have a just been paying $200 + each time for someone to guess what’s going on? More

So far the extended warranty was a waste of money. Bumper to bumper doesn't mean everything in between Bumper to bumper doesn't mean everything in between More

The service dept was excellent handling my jeep Cherokee with replacing the struts on the rear. Jeff Conklin the service advisor did an excellent job looking up the warranty and letting me know the cost and with replacing the struts on the rear. Jeff Conklin the service advisor did an excellent job looking up the warranty and letting me know the cost and the time it would take to get the parts and install. He was correct on aspects . Thank you More

Friendly, professional staff, great and fast service, clean and welcoming environment. No issues at all. clean and welcoming environment. No issues at all. More

Fast and efficient, was in for a recall and could not have been happier about the service provided. have been happier about the service provided. More

Kept up to date on the order when the delivery took longer due to the holiday. When it arrived, met my time that I needed it on that day. longer due to the holiday. When it arrived, met my time that I needed it on that day. More

Everyone at the dealership was very helpful and professional my oil change was done in a timely manner professional my oil change was done in a timely manner More

Lilly was great to work with! We had a small issue with the car not passing MD inspection but they resolved the issues for us and we really appreciate that. Love my cut”new” to me We had a small issue with the car not passing MD inspection but they resolved the issues for us and we really appreciate that. Love my cut”new” to me car! More

Went in for a state inspection and oil change. Jeffery Conklin,the service advisor and the wonderful staff had me in and out very quickly !!! Thanks Bayside CDJR team !!! Jeffery Conklin,the service advisor and the wonderful staff had me in and out very quickly !!! Thanks Bayside CDJR team !!! More

My experience was poor. The department is unorganized and inefficient. They were not interested in actually helping but rather looking for a way to upcharge me. The department is unorganized and inefficient. They were not interested in actually helping but rather looking for a way to upcharge me. More