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Bayside Chrysler Dodge Jeep Ram - Service Center

King George, VA

3.5
47 Reviews

47 Reviews of Bayside Chrysler Dodge Jeep Ram - Service Center

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September 23, 2023

The service department is the worst I have ever seen! !!! I dropped my vehicle off for warranty work. Three weeks and counting, they have not even looked at it yet! Their excuse is someone is on vacation More

by Kinnanball2
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike
September 08, 2023

I am so dissatisfied with this dealership. I feel completely mislead and stranded by the service department. No follow through or call back on promised service requests. More

by Brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike. Service Manager
August 30, 2023

Clean, courteous, customer oriented. Other than parts distributor delays beyond their control, dealership is top notch. More

by commchief29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike , Brenden Pollard
July 27, 2023

Quick service and didn’t allow me to get charged for things not needs according to the online scheduler More

by johnashmore81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenden Pollard
February 10, 2023

Bought my 2022 Jeep Wagoneer from Bayside in February of 2022. Had my first service/oil change yesterday 2/09/2023 and the service department was awesome to work with. Got me in quickly and performed ever More

by bkshriner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Penny, Brenden Pollard
January 27, 2023

Fast efficient courteous. Took the time to explain service issue. They are a little out of our way but was definitely worth the drive More

by Goy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike in service
December 20, 2022

The staff was very friendly and helpful! I was greeted as soon as I entered the building with warm welcome. Staff was helpful and explained everything that I needed. I must say...First imp More

by Roane
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Penny
November 12, 2022

Excellent service. Amazing staff professional and timely. I would get all my service on my vehicle there More

by Temartyak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenden Pollard
Nov 14, 2022 -

Bayside Chrysler Dodge Jeep Ram responded

Thank you for a high rating! We appreciate your kind words and we hope to see you again in the future!

November 07, 2022

Justen was great. He made choosing a new vehicle a simple process. He let me test drive Three different vehicles and I ended up choosing the 3rd option! Not only did More

by grifmarq
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Fitch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justen Thompson
Nov 07, 2022 -

Bayside Chrysler Dodge Jeep Ram responded

We're glad to hear that you had a great experience with our team! We strive to provide the best possible service and we're happy to know that we were able to meet your expectations. Thank you for sharing your feedback and we hope you'll visit us again in the future.

June 29, 2022

Always a great experience when we buy parts or have our trucks serviced at Bayside. More

by slingnsteel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal Edmonds