Beach Ford - Service Center

Beach Ford provides valet service where they come to your house and take your car to deal ship for service then return car!! So convenient! And they do an outstanding job. Can’t say enough about the vale house and take your car to deal ship for service then return car!! So convenient! And they do an outstanding job. Can’t say enough about the valet service and work the dealership provides! More

Frank was excellent. The communication was bad for two days by your service rep. I requested a service manager to contact me. He never did. Frank save this survey because The communication was bad for two days by your service rep. I requested a service manager to contact me. He never did. Frank save this survey because he communicated well with me about the status of my car. Frank Thank You ! Because of you I will come back and allow you to service my car. .. More

The staff were very courteous and knowledgeable. They had my service completed in a timely manner. They had my service completed in a timely manner. More

I’m very disappointed in the service care team. I have taken.my truck in for the same issue and they can’t seem to find the issue but when taken to an outside dealer they discover what the issue i I have taken.my truck in for the same issue and they can’t seem to find the issue but when taken to an outside dealer they discover what the issue is? Make it make sense. I left messages for the service manager and my call was never returned. I will never purchase from this dealership again! More

Took my vehicle in for the ac not working. Of course they did an inspection on it. After seeing the condition and milage, they started hounding me to trade it. The first no was not good enoug Of course they did an inspection on it. After seeing the condition and milage, they started hounding me to trade it. The first no was not good enough. They sent more texts. I finally had to get nasty with them to get them to leave me alone. I also spent 7 hours waiting for the repair. This is my only vehicle. I live in another state, so they were not going to give me a ride home. Beach Ford I'll let you know if and when I want to buy a newer vehicle, so leave me alone. More

Vannah was great, she notified me on every update on my vehicle and kept me in the loop. She fought for me with Ford concerning my warranty on getting a new motor because they were giving her a rough time. vehicle and kept me in the loop. She fought for me with Ford concerning my warranty on getting a new motor because they were giving her a rough time. She finally got it done. Thanks again Vannah! I would also like to thank Vince, the service manager for his understanding of my situation and allowing me to have a loaner vehicle during this whole process. All in all it was a long process, but they made it much more bearable. More

It was a good experience on the pick up & delivery of my service 4 my car service 4 my car More

I appreciate them understanding the value of me needing a car, my car repaired. The waiting area is comfortable to sit and a little cool but I brought my jacket. Free coffee is nice. No hassling from salesma car, my car repaired. The waiting area is comfortable to sit and a little cool but I brought my jacket. Free coffee is nice. No hassling from salesman while I’m window shopping. More

I found only one trustable person and that was Lisa Sisler (service mgr) she followed through. Others at Beach Ford were less helpful or trustworthy. Sisler (service mgr) she followed through. Others at Beach Ford were less helpful or trustworthy. More

I had to drop off my car due to a breakdown. It took a couple of days to have a tech look and fix the problem:luckily I had a friend with a extra car so I did not have to rent a car. It took a couple of days to have a tech look and fix the problem:luckily I had a friend with a extra car so I did not have to rent a car. More