Beardmore Chevrolet

Knowledgeable, helpful and friendly service department. Stacey went out of her way to help me Stacey went out of her way to help me More

Alex and the crew at Beardmore are the best . From beginning to end it was an easy process. I feel I got a great deal and great experience buying my new truck . From beginning to end it was an easy process. I feel I got a great deal and great experience buying my new truck . More

Looked at 3 vehicles. Todd Beardmore personally showed all 3.Did not pressure sale in anyway.Explained each pro and con. Took 3 days to make decision ,.Happy with one we c Todd Beardmore personally showed all 3.Did not pressure sale in anyway.Explained each pro and con. Took 3 days to make decision ,.Happy with one we chose at fair price More

I have purchased many vehicles over the years and my interaction with Beardmore was better than most of them have been. I enjoyed working with Alex Baker on looking at a 2021 Equinox that I had found o interaction with Beardmore was better than most of them have been. I enjoyed working with Alex Baker on looking at a 2021 Equinox that I had found on the internet. He was very knowledgable on various features of the car and was also good at explaining how they worked and answering my questions. As we proceeded to go over the details of buying a new vehicle, he was of great assistance in getting all the paperwork put together and made it a pretty easy purchase. More

We worked with Bryan Wiebusch and a young lady in training. I don't recall the finance persons name. We came on cold day recovering from a major snow storm from an hour away. Bryan had the truck insi training. I don't recall the finance persons name. We came on cold day recovering from a major snow storm from an hour away. Bryan had the truck inside as he said he would so we could look at it out of the weather. Initially we were rather far apart on the price and trade. The Beardmore team was amazing at working with us and came to a reasonable purchase price. They took our trade, finished the deal, got us thru all the paperwork, had the vehicle detailed, topped with fuel, and on way home in about 3 hours. We truly felt blessed that this team was so easy to work with and the experience was very good. We would highly recommend this dealership to anyone looking for a vehicle. So simple and painless. I am not a patient person so to be in and out with a new vehicle purchase in less than 3 hours is more than satisfactory to me. Thanks to those we worked with directly and to those behind the scenes! Gene Luce Lincoln, NE More

This is one of the worst dealerships in the state . Now I see why the bad reviews . Can’t hear my phone so I do everything through email pretty much . These guys want to steal from you big time . If Now I see why the bad reviews . Can’t hear my phone so I do everything through email pretty much . These guys want to steal from you big time . If they can’t do that they don’t answer emails . Sales manager sends email but won’t answer after that . Sales girl is ok but her hands are tied . Can’t believe Carey Beardmore lets this go on . Maybe she doesn’t know . I know she’s a busy woman . But that’s ok plenty of dealers who will work with a guy . Even if he’s hard of hearing . More

I am writing to talk about a recent visit to Beardmore Chevrolet. I want to express my disappointment with the level of service I received from your staff member Stacy Fields. On August 8th, 2023, I had m Chevrolet. I want to express my disappointment with the level of service I received from your staff member Stacy Fields. On August 8th, 2023, I had my 2008 Chevrolet Tahoe in for a tune up at Beardmore Chevrolet. After further inspection I was told that it needed additional work to the cost $4628.91. I authorized Beardmore Chevrolet Dealership to complete the work. Two hours later, Omar Cardenas, Service Advisor, called and informed me that I would need to pay half the amount before my vehicle would be completely serviced and was enlightened that I could pay by credit card over the phone. I asked Omar if this was the dealership’s policy and if this was in writing and posted. Omar informed me that the policy was not posted and that his manager, Stacy Fields, had informed him to contact me. I reluctantly paid the full amount ($4628.91) over the phone. However, it was communicated that my vehicle would not be ready for several days with no definite day or time. I asked to speak with Stacy who was in a meeting. She returned my call, and I informed her how disappointed I was in having to provide my credit card over the phone and how I had to pay half up front with no clear time as to when my vehicle would be complete. As I continued to voice my frustration with having to pay half up front for services not yet rendered. Stacy asked me if I had ever purchased a home would I not have to provide a down payment. I informed her that I was an Army Veteran and that I would not have to provide a down payment. She told me that this was not true and that she was an Army veteran as well from Fort Hood, TX, and a realtor estate agent in Texas. I asked her what does this have to do with what I am talking about? Stacy went further to share that her Service Advisor was new and may have forgotten to mention this when I agreed to have the work done. I was forwarded a copy of an email from what is supposed to be the sole owner (Chris Fasbender, Director of Operations) of Beardmore Chevrolet where he is reminding his staff to secure a deposit for services over $3000.00. In conclusion when I picked up my vehicle, I asked another Service Advisor about the down payment policy she informed me that she had never heard of such. Also, I was promised a 5 percent military discount and a courtesy wash which I did not receive. I hope that this matter is resolved promptly as it caused me considerable inconvenience. I believe/feel I am entitled to the 5 percent discount that Omar communicated over the phone. Respectfully, B. Smith More

Process was quick and easy. Alex was great to work with, was very knowledgeable and explained everything perfectly. Bryan who worked with us on the financing for us a wonderful Alex was great to work with, was very knowledgeable and explained everything perfectly. Bryan who worked with us on the financing for us a wonderful deal and kept us right on budget. 10/10 I will be returning. More

Worst customer service ever! Visited this location with the intention of purchasing a truck for my 16-year-old son. We saw a truck they were advertising online and wanted to te Visited this location with the intention of purchasing a truck for my 16-year-old son. We saw a truck they were advertising online and wanted to test drive it. The manager was rude as xxxx, and we were not even allowed to look at it nor test drive it. I would not recommend visiting this location or buying from them. On their website, all they have is horrible reviews! Why in the world would you advertise a truck that you won't allow customers to look at, at the very least? I will be telling everyone about this horrible experience. You should be ashamed of yourselves! If I could have left a 0-star review, I would have!!!! More

Worst customer service experience I’ve ever encountered at a Chevy Dealership. Never got an alert that my vehicle was ready, I had to reach out to the maintenance department myself even though on my receip at a Chevy Dealership. Never got an alert that my vehicle was ready, I had to reach out to the maintenance department myself even though on my receipt it said to contact when completed. Terrible customer service from beginning to end. I also misquoted on pricing for the service I had done but at this point I just didn’t care about it being off, I just wanted to leave. More