Reason for Visit: Service
I recommend this dealer: No
My Review of Beaudry Volkswagen:
When i first started looking for a car i was looking into a new GTI when i asked for a quote they said it would be $300 more than the MSRP. Well the quote they gave me was over 1000 more than the MSRP according to VW at the time.
Well i ended up buying my VW at Lesueur Auto Co in Tempe for a much better price, well when i got back home to Tucson i started having a few problems with the car and i called to find out what was left on the factory warranty as soon as i mentioned the word warranty i was redirected through their phone lines to dead ends or flat out hung up on.
When i had to take my car there for another problem they wouldnt give me a loner car just their shuttle service, they told me that they would have it done by that afternoon but called me right before they closed to say it had to stay over night when i told them it was my only mode of transportation and if they told me it would be done that afternoon it better be done. they were pretty mad but they finished the work. But when they did their "test drive" they claim to have put 3 miles on the car when in fact they put well over 20.
The last time I had to go there was after they changed from beaudry to Chapman when it came time for the receipt of what they founf wrong and what they fixed....they claimed they had to mail me the copy. well the copy they were going to mail me had writing on the back and they sent one with nothing on the back. When i questioned this they assured me they would send the original but once again sent me another one blank on the back.
Do not by a car from them because if you email them to ask for a quote on mainenance they will just tell you to buy a car their instead of fixing it. Someone needs to open a more reputable VW dealership in tucson because its either take it here or drive 100 mile to phoenix.
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