Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
339 Reviews of Beck Ford - Service Center
Sort by
November 21, 2024
Disappointed that I had to return to Beck to have them fix a leak after transmission service fix a leak after transmission service More
by brownsfantm
Verified CustomerEmployees Worked With
November 18, 2024
The Beck Ford Sales and Service teams are TOP NOTCH! ! All knowledgeable and professional each and every time we visit. Special Kudos to Jeremy in Quick Lube and Joel in Sales. These gentlemen are to be ! All knowledgeable and professional each and every time we visit. Special Kudos to Jeremy in Quick Lube and Joel in Sales. These gentlemen are to be commended for their continued professionalism and friendly customer oriented service. We are devoted forever customers!! More
by katzmck
November 17, 2024
Needed to get touch up paint for my new car ( not sure knick if it was from a car/truck door or a rock). Beck’s parts department made it quick and easy for me to get the correct color and gave me instruct knick if it was from a car/truck door or a rock). Beck’s parts department made it quick and easy for me to get the correct color and gave me instructions on how to do it. More
by kpap48
November 17, 2024
I called the Quick Lane at around noon to determine if their work would allow them to deal with a leaking tire. The phone rang and went to voicemail. I assumed they were swamped and did not leave a mess their work would allow them to deal with a leaking tire. The phone rang and went to voicemail. I assumed they were swamped and did not leave a message. Within 5 minutes manager Jeremy Rick's called me back to see what I needed. I took my car in after 3:30. In less than an hour, they found a screw, patched my tire and had me in my way. Kudos to Jeremy for great customer service. It is the reasonI keep going back More
by JERWARREN
Employees Worked With
November 16, 2024
On numerous occasions I had my vehicle serviced at the QuickLane. Each time they did a brake inspection and told me something different. First time I was told the front brakes needed to be replaced, the n QuickLane. Each time they did a brake inspection and told me something different. First time I was told the front brakes needed to be replaced, the next time I was told they were alright, the next time I was told they needed to be replaced and the next time I was told they didn't need replacing, instead I was told the back brakes needed to be replaced. This does not give me any confidence at all about the technicians employed at Beck QuickLane. I have been told that I needed a new air filter, but less than a week before I had replaced the air filter myself. It seems that Beck QuickLane is doing nothing but trying to pad their wallets. I won't be returning to Beck QuickLane or doing any future business with Beck, If anyone asks me for any recommendations as to where to go for service on their vehicles, it won't be to Beck QuickLane. You have lost a loyal customer. More
by DADDYOSCULLY
Employees Worked With
November 12, 2024
his is NOT about the dealer, but about the Fast Lane Service that they have. They are genuinely concerned about their customers. I had bad tires, and they showed me just how bad they were. With having f Service that they have. They are genuinely concerned about their customers. I had bad tires, and they showed me just how bad they were. With having front wheel drive, they took the worst two tires and put them on the rear. One of them was so bad that they suggested putting on the spare, which I agreed with. They could have just let me go, and change it on my own when it went flat. But they didn't do that, because they cared about their customers safety and wellbeing. Thank you to the Beck Ford Fast Lane Service team. L.W.McQueary / 2018 Ford Flex More
by OLDTROLL57
November 09, 2024
The staff there has to get better with customer service and parts depth also this would help very much. and parts depth also this would help very much. More
by FUDOROBERT192
November 08, 2024
no issues with how i was treated or the people that helped me i do not remember who took care of me it will not let me move on without rating the people so i will just pick one but i do not know who he helped me i do not remember who took care of me it will not let me move on without rating the people so i will just pick one but i do not know who helped me sorry More
by BBILLS99
Employees Worked With
November 03, 2024
Michael was very helpful and friendly. He kept us up to date about our service. He kept us up to date about our service. More
by HTAYLOR8129
Employees Worked With
