Behlmann Buick GMC

After initially not hearing back after submitting an online request Doug took over and was amazing. Handled just about everything over the phone and was very responsive throughout the day. They even gra online request Doug took over and was amazing. Handled just about everything over the phone and was very responsive throughout the day. They even granted our request of social distancing and handling all paperwork outside. Even though it was chilly and rainy, they got it all done. Very much appreciated during these times. Couldn’t have asked for a better experience. More

Excellent service Went to this dealership looking for a used car, and the staff could not have been more helpful. Very easy going and down to earth. Could not have aske Went to this dealership looking for a used car, and the staff could not have been more helpful. Very easy going and down to earth. Could not have asked for a better experience. More

Used car purchase Brooks helped us find the exact car we wanted and didn’t try to persuade us into more expensive options. Brooks was very patient as we are not easy t Brooks helped us find the exact car we wanted and didn’t try to persuade us into more expensive options. Brooks was very patient as we are not easy to please. Lol More

Great customer service Brooks provided excellent service to me and my wife when we were shopping for a used vehicle. I highly recommend Brooks if you want a great painless Brooks provided excellent service to me and my wife when we were shopping for a used vehicle. I highly recommend Brooks if you want a great painless experience. More

Best GMC Dealer We were in the market for a new GMC Yukon and we found one at Behlmann. We found some at other dealerships but we decided to buy here since everyone We were in the market for a new GMC Yukon and we found one at Behlmann. We found some at other dealerships but we decided to buy here since everyone was so nice and helpful. They were able to get us the financing we needed and our new truck is awesome. Thanks to Brooks and the staff for making us feel right at home! More

Great people I felt they gave me a fair trade in value and a good price on my new GMC. Brooks and his team were great to work with. I felt they gave me a fair trade in value and a good price on my new GMC. Brooks and his team were great to work with. More

Dealership does not want to deal Went to the dealership to purchase a 2012 Chevy 3500. Truck had dents and scratches like a normal truck. Had no intentions on going down on price or s Went to the dealership to purchase a 2012 Chevy 3500. Truck had dents and scratches like a normal truck. Had no intentions on going down on price or scalping me on the price of my trade. It became very clear the dealership would rather sit on what they have rather than move inventory. Would not recommend going to them unless you want to be gouged on your trade and pay a large mark up. More

Horrible Service Department!!!!!!! Had to have body work done due to hitting a deer and the work was done great, but then the problems began when i picked it up and my steering wheel wa Had to have body work done due to hitting a deer and the work was done great, but then the problems began when i picked it up and my steering wheel was shaking and pulling. I went back and they tried to tell me that the back left tire was locked up and that was the reason why, (they did due a test and it did show it was out of alignment) they also said two items showed up that were wrong under there diagnostic testing but they would need to have further checks on it (they wanted money). I told them that I new i was needing front brakes but my Dealer-Frank Leta Honda said i still had a little time, when i saw the back wheel not moving I called and made an appointment right away to have it looked at. So here I sit at the Honda dealer and the back wheel was not frozen as i was told, further diagnostic testing did not need to be done per the Honda Dealer due to the engine light not coming on and no other indicators on. I did had cracked bushings and they told me the alignment should have NEVER BEEN DONE with that. So my conclusion is that they were trying to sell me something i didn't need and did something that should not have been done. I tried to call and speak to the Service Manager but the male individual transfered me to Paul who is not even in the Service Department. I drive a Honda for a reason and Frank Leta is honest and doesn't try to cheat there customers, I will never recommend ANYONE to use the Service Department at Behlmann's or buy a vehicle. I actually bought a brand new truck from Marquitz and used there service Department and it was nothing like these clowns. Hopefully, they will align my Honda correctly tomorrow and I can be done. I would recommend anyone to go to Frank Leta and purchase there next vehicle. More