Bell Ford - Service Center

Trustworthy Service The folks I have worked with at the Bell Ford service department have been awesome and they worked with me to get my vehicle fixed under warranty. I h The folks I have worked with at the Bell Ford service department have been awesome and they worked with me to get my vehicle fixed under warranty. I have come to trust the service department here and have the feeling my car is taken care of when I leave it with them. More

Lying and reinstalling broken parts under warranty work Bell Ford got caught installing broken parts on my 2015 Ford platinum f150 also got caught lying about it. GM Lee Spencer apologized for the lying and Bell Ford got caught installing broken parts on my 2015 Ford platinum f150 also got caught lying about it. GM Lee Spencer apologized for the lying and the bad service installing broken parts. He Totally admitted to everything and so did his service manager. But Lee Spencer is not willing to fix the problem. The Arizona state attorney general's office is investigating. buyers beware. They have a Better Business Bureau rating of F More

My experience with Bell Ford's service dept was excellent! As a new resident to Northern Phoenix, my first experience with Bell Ford's service department was excellent. Mike Perreault, the Assistant Service Ma As a new resident to Northern Phoenix, my first experience with Bell Ford's service department was excellent. Mike Perreault, the Assistant Service Manager, is courteous, professional and has excellent automotive knowledge. His experience and guidance helped minimize expense for a major repair on my 1998 Expedition. Two days after the repair, Mike followed up with a telephone call to verify if the repair met my expectation and the vehicle was operating properly. Now - that's EXCELLENT SERVICE!! In Southern California, I had a trustworthy Ford dealership for service and repairs. It appears I can now rest assured, Bell Ford and Mike Perreault will do the same for me here in Phoenix. More

Wouldn't take my car anywhere else. Started taking my Mustang to Bell Ford for its service a few years ago after dealing with know-nothings at 2 other dealerships. The techs at Bell For Started taking my Mustang to Bell Ford for its service a few years ago after dealing with know-nothings at 2 other dealerships. The techs at Bell Ford know exactly what's going on with my car and - most importantly - are able to get the correct parts in and do the work properly. I wouldn't take my car anywhere else. More

Ford doesent know the meaning of Service Sales is their only priority, I have purchased 2 vehicles from Bell Ford. Like all Dealerships the experience ends once you become an owner. It seem Sales is their only priority, I have purchased 2 vehicles from Bell Ford. Like all Dealerships the experience ends once you become an owner. It seems the only thing Ford cares about is Sales. Completely forgot the meaning of Service. Took in truck for a drive train issue and they ended up working on my turbo boot, in fact they removed it and improperly re-installed it causing it to fail while I was driving. And now they say they had nothing to do with it, even if it is in the service record that they removed it. More

Great customer service, friendly and helpful staff Had a great experience with Bell Ford... took my 2012 Edge there to have some paint work fixed from an incident on the freeway. Great customer service Had a great experience with Bell Ford... took my 2012 Edge there to have some paint work fixed from an incident on the freeway. Great customer service, friendly and helpful staff, quick turnaround, despite it being the end of the week... my car was in and out in 2 days! More

Call in Order Called to order a transmission part. Customer Service (Doug) was very friendly. Had no problem ordering part, and it was shipped in a timely manner. A Called to order a transmission part. Customer Service (Doug) was very friendly. Had no problem ordering part, and it was shipped in a timely manner. All in all, I would recommend them and use them again, if necessary. More

I dropped my F-150 off to have the plastic bushings in my clutch pedal replaced. I usually work on my own cars and had already diagnosed the problem, but since it was a busy week for me I decided to have the clutch pedal replaced. I usually work on my own cars and had already diagnosed the problem, but since it was a busy week for me I decided to have the dealer do it instead of me. I got a call from Paul my service advisor later and was told that he got it covered under warranty. Bell Ford certainly will be a part of my service team in the future. Don't waste your valuable time - have the dealership check your car out before you do it yourself. More

I brought my truck here when it broke down and everyone was so nice and helpful...I needed a new alternator...my service representative very informative....not only did they fix my truck in a timely manner was so nice and helpful...I needed a new alternator...my service representative very informative....not only did they fix my truck in a timely manner, when I got it back it was fully cleaned and washed at no charge. More

It was a great, hassle-free visit to the Bell Ford service department for "Floyd's" first check-up. Floyd is my Fusion. I was expecting to have to pay for something, but happily, my bill was zero. The service department for "Floyd's" first check-up. Floyd is my Fusion. I was expecting to have to pay for something, but happily, my bill was zero. They delivered Floyd back to me when they said they would. It was an excellent experience overall. More