Bell Lexus North Scottsdale - Service Center

Tracy in the service department is outstanding. She’s responsive, knowledgeable and extremely thorough. Absolutely terrific! She’s responsive, knowledgeable and extremely thorough. Absolutely terrific! More

I am a physician and I just turned in a leased vehicle to Belle North Scottsdale Lexus. No one in sales was wearing a mask at all. I asked to speak to the manager and he put on a ridiculous plastic shield th Belle North Scottsdale Lexus. No one in sales was wearing a mask at all. I asked to speak to the manager and he put on a ridiculous plastic shield that didn’t even cover his face. He told me he would wear a mask if I wished. I reminded him that we are in the middle of a severe pandemic. He seem to be humored and he smirked. If you are at all at risk for COVID-19 or an older client, do not go to Belleview Lexus. They obviously don’t care about your health. I also reminded them six months ago to wear a mask and their attitude was the same; if anything they are worse now. More

Incompetent and sleazy service. Make sure you question every line item you are being billed for...this dealership will tack on charges they apparently cannot explain...even at the ma Make sure you question every line item you are being billed for...this dealership will tack on charges they apparently cannot explain...even at the manager level. They also apparently disregard dummy lights before handing car back over to you.... More

I was surprised at the service Anymore you get used to bad service. I mean, it's everywhere; at lunch, the doctor, even Nordstrom sometimes. I guess I shouldn't have been, but I w Anymore you get used to bad service. I mean, it's everywhere; at lunch, the doctor, even Nordstrom sometimes. I guess I shouldn't have been, but I was very surprised when I brought my car in for service at Bell Lexus. They greeted me immediately and took care of me every step of the way. I never wondered what was going to happen next, or when. They valued my time! It's been a long time since that has happened. More

I love coming to Bell Lexus Wow this Lexus dealership is superior to any other dealership I've been to. The overall appearance is spotless, and well maintained. The staff are re Wow this Lexus dealership is superior to any other dealership I've been to. The overall appearance is spotless, and well maintained. The staff are really customer oriented and polite. I also enjoyed the complimentary iced tea/coffee and food available that is cooked to order. My parents have bought 3 different Lexus in the past 7 years and have had the best experience at this location. They are always able to get their vehicles serviced quickly and are given complimentary loaner cars each time. The next time I decide to purchase a new car I know where I'm going. More

Amazing service All members of the Lexus North Scottsdale are incredible. They really take care of the client and they deserve a 5 stars on each level. I highly re All members of the Lexus North Scottsdale are incredible. They really take care of the client and they deserve a 5 stars on each level. I highly recommend this dealership. More

Amazing dealership! Gary is the best service representative i have ever delt with! He is awesome! Makes my experience much more enjoyable than most service reps. Im alwa Gary is the best service representative i have ever delt with! He is awesome! Makes my experience much more enjoyable than most service reps. Im always happy with the work i recieve at Bell Lexus. They are an amazing dealership! Very happy with them! More

New battery Great customer service was extended by "James" in the parts and service department. I needed a new battery for my ES 300. The car is garaged and co Great customer service was extended by "James" in the parts and service department. I needed a new battery for my ES 300. The car is garaged and collects dust and the security system kills the charge if I do not disconnect cables if it is to be stored for an extended time period. James was very polite and honest in handling my purchase of the new battery. More

Very nice dealership This is my 2nd time at Bell Lexus service even though Arrowhead is closer to my house. Shannon my service writer was very professional and addressed e This is my 2nd time at Bell Lexus service even though Arrowhead is closer to my house. Shannon my service writer was very professional and addressed everything I had an issue with. I have own a Lexus for many years and other service writers at there other store should be trained by Shannon. I found my new service writer as long as I own a Lexus. Very nice Dealership also.... More

I could not ask for a more enjoyable service appointment. Everyone is so professional and accommodating. I was served lunch and it was exceptional! Hands down the best dealership I have ever been associated Everyone is so professional and accommodating. I was served lunch and it was exceptional! Hands down the best dealership I have ever been associated with. More