Bell Lexus North Scottsdale - Service Center

Earned every star! I always enjoy the trip to the Lexus dealership.....they are all so good at what they do and Gary Kruetz is the best. I have been a Lexus owner for ov I always enjoy the trip to the Lexus dealership.....they are all so good at what they do and Gary Kruetz is the best. I have been a Lexus owner for over 20 years and Gary has taken very good care of my (our) cars. Great cars, great service! More

True caring and hospitality Braxton displayed true caring and hospitality while I was at Bell Lexus. She carried herself so professionally, and that really reflects on the whole Braxton displayed true caring and hospitality while I was at Bell Lexus. She carried herself so professionally, and that really reflects on the whole dealership. More

Best Service Advisor Mike Fisher is the best service advisor that I have ever dealt with. He is personable, friendly and understands my needs. I have called him a couple t Mike Fisher is the best service advisor that I have ever dealt with. He is personable, friendly and understands my needs. I have called him a couple times on operation matters, and he took the time to answer my questions. More

Superb service. I had my 10,000 mile check up on my GS350 Sport and the service was superb as always. My service guy Erik is very friendly and accommodating to anyth I had my 10,000 mile check up on my GS350 Sport and the service was superb as always. My service guy Erik is very friendly and accommodating to anything I want. More

Great service department. Had my battery die and they were able to fit us in on a busy Monday morning. Dieter is really a great. Had my battery die and they were able to fit us in on a busy Monday morning. Dieter is really a great. More

Can't do better than Bell Lexus service. I have been going to Gary Kruetz from the time I first moved her in 2006 back when he was at Scottsdale Lexus. When he left to go to Bell, so did I. I have been going to Gary Kruetz from the time I first moved her in 2006 back when he was at Scottsdale Lexus. When he left to go to Bell, so did I. He is the best. Very conscientious, very personable, always focused on what is best for me and my 2002 SC430. The staff there is great overall. Very friendly and in the sincere way - - not the phony "marketing" kind of way. As long as Gary is there, I'm there. You can't do better. More

Consistently Great Service Another excellent experience at Bell Lexus N. Scottsdale. Not only did the guys fix my primitive car, they did a little cosmetic work--repainted the b Another excellent experience at Bell Lexus N. Scottsdale. Not only did the guys fix my primitive car, they did a little cosmetic work--repainted the bumper and polished my headlights--wow! I can see the road at nighttime now! I have NEVER been the recipient of such consistently great customer service! More

Top Notch The guys at Bell Lexus are top notch, and definitely understand the importance of customer service. After owning countless luxury cars over the years, The guys at Bell Lexus are top notch, and definitely understand the importance of customer service. After owning countless luxury cars over the years, I bought my wife her dream car - an RX. Less than a year later I was so impressed that I traded for an IS350. So, the cars are great , but what has really set them apart is the service department. I'm picky and each little issue has been met with an enthusiastic "Let us take care of it". Braxton Johnson, the Service Manager has been particularly accommodating, and is the foundational reason why I'll be buying my future cars here. More

I very much liked the service and efficiency I received I brought my ES 350 to comply with a letter from Lexus to have a new handle installed in the trunk - I guess you would call it a recall issue. Made th I brought my ES 350 to comply with a letter from Lexus to have a new handle installed in the trunk - I guess you would call it a recall issue. Made the appointment, very efficient people at Bell Lexus. The service representative was very courteous, did the paperwork and I had my car back in 30 minutes. I very much liked the service I received and efficiency of the people and operations at Bell Lexus. More

Wouldn't think of taking my car any place else! This was my 2nd time having my car serviced at Bell Lexus. I wouldn't even think of taking my car any place else! I have NEVER experienced such SUP This was my 2nd time having my car serviced at Bell Lexus. I wouldn't even think of taking my car any place else! I have NEVER experienced such SUPERIOR customer service at a car dealership like I have at Bell. These folks have set the bar high! Of course the option to have a meal while waiting is amazing and the variety of snacks and spotless lounge area is comfortable - what I appreciate most is seeing every employee I had contact with - was smiling! From the young man who opened my car door for me as I arrived- and then opened the door to David Bonnell's - who was also smiling. Not a forced or fake smile either- The gal in charge of the lounge is also an asset in meeting customers needs while we wait. These folks are running a FIRST CLASS operation - I hope it never changes. As soon as I got into my car- I checked the sticker on the windshield to see when I get to come back! I LOVE Bell Lexus and can't wait to tell everyone of this place! I can't think of any changes to improve. Other folks in the lounge area felt the same way. I'm a huge fan of Bell Lexus and will be promoting it highly! More