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Bell Mitsubishi
Rahway, NJ
1,694 Reviews
From its humble beginnings in 1988, Bell Mitsubishi has grown to become one of the Top 20 Ranked Mitsubishi dealerships in the U.S. Throughout our history, we have strived to provide the best possible customer service experience, by offering a comprehensive new and used car, truck, minivan and SUV inventory, along with top-notch service work completed by our fully-trained, factory certified service technicians.
Throughout the years,Bell Mitsubishi has always made customer satisfaction its primary objective. Bell Simply Better!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,694 reviews
August 11, 2025
Jared was super helpful and knowledgeable about all things Mitsubishi. He got us in and out in a 2025 Outlander SE! things Mitsubishi. He got us in and out in a 2025 Outlander SE! More
by Marina
August 02, 2025
We recently bought a 2023 Toyota Sienna from Jared Jimenez. We cannot say enough good things about both the company and especially Jared. We have never come across such an honest, nice salesman! We Jimenez. We cannot say enough good things about both the company and especially Jared. We have never come across such an honest, nice salesman! We live in NY, and he allowed us to put money down sight unseen to hold the vehicle until we could get there early the next week. Right from the start, he made us feel comfortable. He is not the typical "high pressure" salesman. After we bought the van ( we took it home the same day), he even drove the van all the way to Roslyn, Long Island for us because I am afraid to drive through NYC. He keeps in contact with us to see if we have any questions or concerns, and to just check up on us. Jared went above and beyond, and we highly recommend him. He's the best! More
by Laurie
Employees Worked With
August 02, 2025
Bryan was extremely helpful throughout the entire car-buying process. He took the time to answer all my questions, explained everything clearly, and made sure I felt comfortable every step of the way car-buying process. He took the time to answer all my questions, explained everything clearly, and made sure I felt comfortable every step of the way. His professionalism and patience really made the experience smooth and stress-free. I highly recommend working with Bryan if you’re looking to buy a car! More
by quengub2
July 19, 2025
Jared was amazing, got me in and out with my new outlander PHEV leased it at great terms! outlander PHEV leased it at great terms! More
by GAlove112
June 27, 2025
Jared was great and helped get me the deal I was looking for! Great service all the way around for! Great service all the way around More
by lopalopax
Employees Worked With
June 24, 2025
thank you jared for all your on the purchase of the 2024 outlander sport!!! coming back! outlander sport!!! coming back! More
by gueller donne
Employees Worked With
June 21, 2025
I have never been more disappointed in my 70 years then after I purchased a used car from Bell Mitsubishi. I am not sure whether it is their incompetence or dishonesty that upsets me more. I would love to after I purchased a used car from Bell Mitsubishi. I am not sure whether it is their incompetence or dishonesty that upsets me more. I would love to be able to rewind this deal because of the headaches and stress it has caused to me, my son and our whole family. I have written this review a few months back and believe it or not, we still do not have the car we purchased, It is now closing in on 17 weeks and we have made 4 payments on a car we have not even seen in that time. My son and I purchased his first car, a pre-owned vehicle on January 29, 2025. On February 3 we had to have the car serviced because of a faulty speedometer. They had to order the part and that it would be read in 2 weeks. We figured no big deal, and they could install the new speedometer when we went up to get our plates and registration. We do live over an hour away, so it is not around the corner. On the way home on the 3rd the check engine light came on and we returned on February 10th and that was the last time we have seen the car. We were told the part had to be ordered and then they had to bring it to a different dealership to be repaired. The car was there until someone called me on March 11th to tell me the car needs a new engine, and it will be 6 to 8 weeks. It was 30 days that they had his car without any repairs being done, with excuse after excuse. For the first 10 or so days there were no courtesy cars available and between inconveniencing family and paying rideshare fees it was crazy. We did eventually get a loaner but that is a small part of the story. So, I call them every week from March 11 until about May 15th. Nobody knows anything about the car and when the engine is coming in blah, blah,blah. I finally get a person to help me at Hyundai corporate to investigate and she says the car has been fixed around May 30, but the Bell dealership does not pick it up until 3 day later when they tell me they have nobody to go get it. Finally, they pick it up from the Hyundai dealership who was fixing it and call to tell me the check engine light is on. They tell me they are trying to bring it back to the Hyundai dealer instead of making that a priority. If you want to feel like nobody give a crap, then use Bell Mitsubishi. I am sure my car will be with the Hyundai dealer at least another 4 to 6 weeks which will make it a total of 20 to 21 weeks. This is not a scathing as it should be because they have my car. I would really like to rewind the contract because The saga continues despite the comments from the owner at the bottom of my review. In fact, after agreeing to change vehicles and get me into something that would not be in the shop for15/16 weeks, nobody has reached out to let me know what the steps are to exchange vehicles. I have not been told how much money I can spend on a car etc. What vehicles are available at the price of the first car. Will the new one have more mileage etc Instead, someone told the BBB that they tried two times to take care of the unwinding of the first deal. I hate to say that it is an outright lie. The Service Manager says it is now in the hands of the Sales Team and after contacted three different members of the sales team at the dealership and the last one a Sales Manager, nobody knew anything about the situation. I have been told someone would get back to me at least 6 times and it never happened. I know Alex the owner has responded that this is an anomaly but I bet that is a question I would love to have verified So once again someone who knows nothing about the situation is going to research with the service department and get back to me Monday. It just continues to be a whole lot of passing the buck and "Let me check", Nobody is doing the right thing, or taking responsibility for anything. The reason I gave 1 star is because they would not post it with 0 stars. If the owner is really interested to get to the bottom of this, give me a call-732-910-1148 More
by boatman562
Employees Worked With
June 21, 2025
Honestly, speaking there are so many great things I can say about Jared but what I will say is that he provided excellent customer service and he created a wonderful experience for my family and I at Bell say about Jared but what I will say is that he provided excellent customer service and he created a wonderful experience for my family and I at Bell Mitsubishi. not only that, he also got us in the car that we desired, and we are truly forever grateful. 🙏🏼 Thanks Jared and the 🔔 Mitsubishi family. More
by Cess
June 19, 2025
First. I don’t write reviews but in this case I felt it was essential because I never have received better service from a Sales Associate. From the day I lo I don’t write reviews but in this case I felt it was essential because I never have received better service from a Sales Associate. From the day I looked at the car he understood how important it was to me. I purchased an AMG S63 Mercedes Benz with a very rare spec. I have looked for this exact car for 10 years. The car is beautiful but I insisted on the Mercedes dealer inspecting the car. He didn’t have any issue and we arranged an inspection to go to Ray Catena. He and I brought the car together for inspection and he was present and waited for the car to be finished. The car got an almost perfect report from Mercedes. There was a very small issue and he worked to resolve that issue for me so the car was perfect. After replacing the seal on the oil filter Mercedes said the car was “perfect”. Jared finalized the deal with me to my satisfaction with the terms. Absolute top shelf service from Jared working for me to get the car of my dreams. But…there is more. Jared thought there was a second key but the day I was taking delivery they only had one key for the car? Jared said that he was sure there was a second key. He was relentless in the pursuit of the second key. But it was no where to be found. If you know these cars a key FOB is a big deal. Especially a factory Mercedes FOB. A replacement could cost $700 or more. Jared continued to investigate and uncovered that the previous owner still had the key FOB. He promised me he would get me the second key. I reluctantly agreed to take the car without the key at his word. For 3 days he tried to get the key but had difficulty arranging it. Jared then did the unthinkable. He drove after work 60 miles to get the second key FOB from the previous owner. He then drove another 45 minutes to deliver me the key. He tested it to make sure it worked and all was well. Jared is a man of his word. I can’t recall in my life receiving such personal service, excellent communication and an overall excellent experience. Grade A+. Jared won’t rush you, he will not pressure you and will fight for you if he has to. You’ll have a great experience with him. I guarantee it. Thank you Jared. I appreciate everything you did for me. I have my dream car thanks to you. More
by JohnnyAMGS63
Employees Worked With
June 18, 2025
Very happy with the overall experience Thank you again Jared. You were great and a good salesman. Appreciate the hard work. Jared. You were great and a good salesman. Appreciate the hard work. More
by Impala2011
Employees Worked With
