Benji Auto Sales & Service Center

I strongly advise against purchasing from Benji Auto Sales. I inquired about a blue Tesla Model 3 through Cars.com and worked with Adriane at their Orlando office. After agreeing to purchase, the docume Sales. I inquired about a blue Tesla Model 3 through Cars.com and worked with Adriane at their Orlando office. After agreeing to purchase, the documents listed a white Tesla Model 3, as the original vehicle was sold without my knowledge. I declined the white vehicle, and they offered other options. I settled on a different blue Model 3, slightly over my budget, and agreed to trade in my vehicle on April 4, 2025, with delivery promised. A week passed without updates. The sales rep claimed the vehicle was in transit from California, expected in three days. After multiple follow-ups and excuses, the car arrived on April 30. Meanwhile, my trade-in remains unpaid, despite being listed for sale on their lot. I’ve had to make two $1,200 payments on a vehicle I no longer own, and Benji Auto Sales claimed my $4,000 EV tax credit, resulting in an IRS notice to repay it. This has cost me $6,200. Their communication was poor, and their practices feel deceptive. Avoid this dealership. More

Great service, the car was exactly like in the pictures. Easy process, in and out. Thank you to everyone at Benji's for hooking me up.b Easy process, in and out. Thank you to everyone at Benji's for hooking me up.b More

Dealership Kaleb did an excellent job actually enjoyed my car experience here at the dealership. Definitely get it. 10 stars. The process was easy smooth and worry free thank you so much, Kaleb. car experience here at the dealership. Definitely get it. 10 stars. The process was easy smooth and worry free thank you so much, Kaleb. More

George did an excellent job helping in this 2nd purchase from Benji , I felt very comfortable with buying this car and George and his team made sure things were swift and comforting , ill buy my next car fr from Benji , I felt very comfortable with buying this car and George and his team made sure things were swift and comforting , ill buy my next car from George and Kaleb - both offices west park and Orlando helped me and even delivered the vehicle . thank you both and the finance department for the help , I can count on Benji with no stress or worries 10 STAR More

My son purchased a Teslas from Jason. The car was sold to him with 2 tires that had no tread. When I called the next day to inform them a warning was showing on the car saying the tires n The car was sold to him with 2 tires that had no tread. When I called the next day to inform them a warning was showing on the car saying the tires need addressed, they told us there was nothing they could do because the tires passed there inspection and we should of bought the warranty. I have bought 10 cars in my life and this was the worst experience. I would NOT recommend buying a car here. More

Worst dealership ever. I wouldn't recommend a deer to purchase a vehicle from here. The Sales personal is unknowledgeable, and the managers are just collecting a check and I wouldn't recommend a deer to purchase a vehicle from here. The Sales personal is unknowledgeable, and the managers are just collecting a check and scamming people. 1. They will pull your credit 100 times even when you come in approved already. 2. No one seems to know what they are doing. 3. The cars on the site never look like the cars on their lot. 4. Don't bother about calling for any assistance because no one knows how to properly transfer calls if you can get someone on the phone. 5. Every single last one of their employees are professional scammers. 6. They will charge you $300 to transfer a tag. 7. POOR Customer service 8. LACK of professionalism 9. LACK of compassion 10. SCAMMERS -100/10 WOULD NOT RECOMMEND More

I’m from Ohio. This is my first time trading in a vehicle out of state. I’m not sure if this is the accurate process for these situations. I’m currently pregnan This is my first time trading in a vehicle out of state. I’m not sure if this is the accurate process for these situations. I’m currently pregnant with twins and can not be stressed however this is the last thing I need to be stressed about! I am very disappointed the terrible customer service. I received the new vehicle on the 17th my old auto company still have yet to receive a payoff. I DO NOT I SHOULD NOT be responsible to pay both auto loans! You have my old car already posted on your site the 2020 Glb. Why is the payoff not sent ! 2nd again idk if this is the normal process but the paper license plate is going to expire 4/11!!! I still have yet to receive metal plates and tags for Ohio! And I should have said this in the beginning I was never told this had a leinholder had I known I would’ve kept my old car. I have to continually reach out to the dealership and keep getting tossed around and not getting any resolution. This is just absolutely ridiculous and it’s been frustrating. It was great at first with all the excitement of getting this new vehicle but now I’m angry and annoyed why is this process taking this long and nobody is doing anything to resolve this! Also…. I was not told nor shown the vehicle had a scratch and dent on the windshield and right side of rear !! More

I had a very frustrating experience with Benjamin Auto Sale. They ran my credit early in the morning, and I spent the entire day waiting for a response. Despite multiple calls, I was given no clear a Auto Sale. They ran my credit early in the morning, and I spent the entire day waiting for a response. Despite multiple calls, I was given no clear answers. When I finally got through, Ashley—who later claimed to be the manager—insisted I had to come in person before even giving me any numbers. After that, she promised to call me back once she had the numbers. By 7 PM, I called again, and she said she was still waiting on the finance person, who was supposed to notify her when he was done. She assured me she would call me back, but after another 20 minutes, I had to call again, only to hear the same excuse. Now it’s past 7:30 PM, and no one is answering. This is completely unacceptable. They ran my credit and left me waiting all day without treating me like a valued customer. I had to chase them down for information, and even after hours of waiting, I still have no numbers. This kind of service is unprofessional and disrespectful. I do not recommend doing business with them. More

Alex Acevedo made our experience effortless. He was so patient and extremely helpful. He explained the process step by step and made us feel comfortable and confident that we pick the right plac He was so patient and extremely helpful. He explained the process step by step and made us feel comfortable and confident that we pick the right place to get our second Tesla. Will, the numbers guy, was the absolute best! He was EXTREMELY patient with the 50 pages of income we submitted. Even after going through an intense amount of numbers he was still kind and very funny. These two men made our experience seamless. I will definitely come back to buy my daughter a car. Thank you! More

Kaleb was very nice & sweet, he helped me out with exactly what I wanted. He made sure my whole process with purchasing my car went smoothly! Ask for Kaleb when purchasing from this company. 10/10 !!! exactly what I wanted. He made sure my whole process with purchasing my car went smoothly! Ask for Kaleb when purchasing from this company. 10/10 !!! More