Bennett Chevrolet-Buick, Inc.

My husband purchased a truck from these guys based on my and my family’s recommendation. After owning the truck for less than a year, it started making this horrible knocking sound from the engine. After fi and my family’s recommendation. After owning the truck for less than a year, it started making this horrible knocking sound from the engine. After finally getting a response, he dropped the truck off with them where they had it for a month. He called numerous times and could not get a call back. After I called to speak to the salesman that my family knows personally, we got a response that they fixed the truck and he could pick it up. Immediately after starting the truck he realized that the issue had not been fixed AND he found a dent and scratch at the hood of the truck caused by the dealership. The engine cover was also scratched. We had no choice but to keep the truck at that point because we were leaving that week for our wedding and then honeymoon. He has attempted over and over to call and they will not even answer the phone to him. I was advised that they have caller ID and can only assume that they are ignoring his calls. We have been nothing but kind and patient with this dealership and now we have no choice but to pursue further action on this them since they don’t have the courtesy to respond to our calls. I would never recommend them to anyone else. More

My husband and I brought our jeep in for an oil change and they had it in and out very quickly for us. Their customer service was so great we brought our Mazda in the next week for servicing and again the and they had it in and out very quickly for us. Their customer service was so great we brought our Mazda in the next week for servicing and again they had us in and out. Everyone was very friendly there. More

Wonderful car buying experience. Terry was straight forward with pricing and I truly felt as though he was genuinely trying to find the right car for me as a customer. Terry was straight forward with pricing and I truly felt as though he was genuinely trying to find the right car for me as a customer. More

Easiest car buying process I’ve ever had! Easy and smooth! And Jennifer was awesome! I will stop here first before any future car purchases! Thanks Jennifer and Sean for making me feel so com Easy and smooth! And Jennifer was awesome! I will stop here first before any future car purchases! Thanks Jennifer and Sean for making me feel so comfortable and at ease! Can’t wait to get behind the wheel of my “new to me” Jeep Compass! More

The service department is fantastic! They listened to what I thought was going on with the car, did a complete evaluation and fixed the issue promptly. Tina and Tom were first rate and They listened to what I thought was going on with the car, did a complete evaluation and fixed the issue promptly. Tina and Tom were first rate and took good care of us. I would highly recommend Bennett Chevrolet service to anyone. More

Absolutely the best I’ve ever dealt with. Howard, Tracie, Carla, the technicians, David Nevin the GM, the whole team is just great!!!! Up front sales parts people,detail crew, just can’t say enough good abou Carla, the technicians, David Nevin the GM, the whole team is just great!!!! Up front sales parts people,detail crew, just can’t say enough good about them!! More

Sold me a defective vehicle and turned back on me!! On April 29th I made the mistake of trusting a car dealership, (Bennett Chevrolet-Buick in Kingsland Georgia) to be honest and fulfill its word/commit On April 29th I made the mistake of trusting a car dealership, (Bennett Chevrolet-Buick in Kingsland Georgia) to be honest and fulfill its word/commitment. I know better and this will be a life lesson I will pay for 72 months and carry with me for the rest of my life. Here is what happened. I stopped by to look at 2019s and possibly to trade in my 2018 Chevy Equinox. Keep in mind I have not bought a brand-new car since 2011 (it was ironically a Chevy as well) . Typically, I buy used cars with 5k to 20k miles on them because of the cost savings but we had purchased a used 2018 Equinox in 2018 with 19K miles and we really enjoyed it. We put 15K miles on it in 5 months and now the warranty was about to be up, so we were considering buying a new one. My salesman, David Strong, seemed like a decent enough young man and had a low-pressure sale pitch. I was satisfied with his approach and decided to do business with Bennett Chevrolet . They did not have an AWD vehicle on their lot, but I was promised that one could be located at another dealership and brought there same day for delivery. I agreed and was convinced/encouraged to complete all the paperwork immediately so that I could take delivery on the new vehicle that same day. It had been a pleasant experience and I failed to see the great harm I would soon suffer. I went home for lunch and was called around 4pm to come get my new car. I excitedly took the keys to my new car. My wife and I got in and as we left the parking lot, we noticed a buzz/vibration/noise coming from the shifter knob. It’s a 40 mile drive back to the house and I called Bennett Chevrolet from the road and told them of the issue. They told me it was almost closing time and to come back tomorrow and they would make it right. April 30th at 8 am I was at the dealer and took David (the salesman) for a ride. He agreed that there was a problem and could hear the noise. So, I dropped the vehicle with the service department (I was going out of town for work and would be gone 5 days). I told the salesman I would not take delivery of this vehicle if It was not made right and David gave me his full assurance all would be repaired. While I was gone I waited 3 days until I finally reached out to the service department by phone and spoke with Mr. Wit for an update. He told me that they could hear the noise but had no idea where it was coming from or what was causing it but that they had ordered a whole new shifter assembly from transmission to column and would replace all of it if necessary. On Friday May 3rd I got a call back from service department informing me that all the parts had been replaced but that the noise was still present. Further, they advised that GM was aware of a noise occurring in some 2019 Equinoxes, but at this time there was no solution and it could not be fixed. I called sales and spoke with a manager, Anthony, and Denise in customer service who both told me, “sorry come get your broken new vehicle.” I asked for a replacement vehicle - they told me NO, it would be too much paperwork because they had already registered the VIN . I asked them to take it as a trade- they said they did not want it and said we would have to order another AWD and it could be broken too. I told them I would not accept this vehicle- they informed me I had signed a contact and that I owned THIS VEHICLE. I reminded them my contract was for a new (properly working) vehicle. They told me take it up with GM or my lawyers. I have been a Chevy man for my whole life and I have purchased 10 new cars in my life and all but one was a GM. This will be my last. More

Best dealership and salesman to deal with This dealership and salesman ( Dave strong) was one of the most helpful dealership and friendless that I’ve worked with they deserve the 5 star rating This dealership and salesman ( Dave strong) was one of the most helpful dealership and friendless that I’ve worked with they deserve the 5 star rating More

Heather is a LIFESAVER! This dealership is a gem to work with among the rest and the salesperson Heather is definitely the one to talk to to help you get to where you need to This dealership is a gem to work with among the rest and the salesperson Heather is definitely the one to talk to to help you get to where you need to be. She will call you whether she is in or out of the workplace and check and follow up on you and jump through hoops to make sure you are happy. She defines customer service at its best! Would rate more than five stars if I could. More

New Car Purchase This was by far the best expiernce in buying a new car. I drove over two hours and everything they promised was as expected. The best part is the sale This was by far the best expiernce in buying a new car. I drove over two hours and everything they promised was as expected. The best part is the sales people here also do the finance work. Say goodbye to "I need to talk to my manager" go round that happen at other dealerships. I had not one issue and its the first chevy I have ever purchased new. Great people and worth the drive. Thanks! More