Read Reviews Benzel-Busch Motor Car Corp

Benzel-Busch Motor Car Corp

Benzel-Busch Motor Car Corp

28 Grand Ave
Englewood, New Jersey 07631


(201) 567-1400

Benzel-Busch Motor Car Corp
Manufacturer: Mercedes-Benz

Write a ReviewWrite a Review

  • Customer Service:

    4.9
  • Quality of Work:

    4.9
  • Friendliness:

    4.9
  • Overall Experience:

    4.9
  • Pricing:

    4.8

24-Month Rating

based on 135 reviews

4.9

4.9 out of 5

214 lifetime reviews

Benzel-Busch Motor Car Corp

Most Reviewed Employees

View All Employees

Cars For Sale by this Dealer

Need a New Car?

Certified: Benzel-Busch Motor Car Corp

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Benzel-Busch Motor Car Corp has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Benzel-Busch Motor Car Corp

Family owned and operated for over forty years, Benzel-Busch invites you to experience the ultimate luxury car buying experience. Our showroom is located in Englewood, New Jersey, five minutes from the George Washington Bridge. Our dedicated staff of nearly two hundred employees strives to suit each client's wish, expressed or implied. From the premier vehicle sales team to our comprehensive after-sales and technical staff, we deliver the finest automobile experience in the New York metro area.

Our Location

Sales/Showroom

Monday: 9:00 AM - 8:00 AM

Tuesday: 9:00 AM - 8:00 PM

Wednesday: 9:00 AM - 8:00 PM

Thursday: 9:00 AM - 8:00 PM

Friday: 9:00 AM - 7:00 PM

Saturday: 9:30 AM - 5:30 PM

Sunday: Closed


Service

Monday: 7:00 AM - 8:00 PM

Tuesday: 7:00 AM - 8:00 PM

Wednesday: 7:00 AM - 8:00 PM

Thursday: 7:00 AM - 8:00 PM

Friday: 7:00 AM - 8:00 PM

Saturday: 8:00 AM - 5:00 PM

Sunday: Closed


Our Amenities

Mercedes-Benz Courtesy Vehicle Free WiFi
Complimentary Pick-up and Drop-off Coffee and Food Service
Customer Lounge Area Pet Friendly
Dedicated Customer Relations Team Valet Parking
Express Service Retail and Wholesale Parts Sales

Bsonz
3/12/2013 9:06:55 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Eli Kalajian
Lou Bouchard
and Lauren Docktor
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Benzel-Busch Motor Car Corp:

I recently purchased a car from Benzel-Busch and had the pleasure of dealing with Eli Kalajian. I can whole heartedly say that I have never had a smoother and more pleasant experience when purchasing a car -- which in hindsight was usually a bit of a tedious and stressful process.

Eli was incredibly responsive, provided everything I requested of him, and most importantly was fair and just enjoyable to work with. I would reccomend him to anyone in the market for a car, and legitimately feel fortunate for now having someone to work with who I can trust and feel comfortable with going forward.

And it extended beyond Eli, from the moment I walked in the door with my entire family to dealing with Lou and Lauren who were amazing and so very helpful as well. I'm pretty confident the entire environment at Benzel-Busch is exactly what a dealership should strive for in catering to customers. If you're in the market for a MB, do yourself a favor and at least reach out to these guys, I can pretty much guarantee you'll be happy you did.

Was this review helpful to you?    Yes | No

Twitter
LisaSullivan
2/24/2013 12:55:30 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Douglas Ryan
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Benzel-Busch Motor Car Corp:

Douglas Ryan was a pleasure to work with! Knowledgeable, courteous, and went above and beyond! Actually delivered my card and installed my son's carseat!!!

Was this review helpful to you?    Yes | No

Twitter
B22o
2/23/2013 12:39:33 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Douglas Ryan
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Benzel-Busch Motor Car Corp:

Incredible experience! Doug Ryan was friendly, extremely knowledgable and easy to work with. The whole experience exceeded expectations. I am very happy I chose bezel Busch.

Was this review helpful to you?    Yes | No

Twitter
Aemanon69
2/11/2013 11:40:21 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Douglas Ryan
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Benzel-Busch Motor Car Corp:

Douglas Ryan provided me an exceptional customer service and helped me purchase a Certified Pre-Owned Mercedes Benz GLK-350 4MATIC.

Since I just moved from CA to NJ, Doug initiated communication with MVC office in Trenton saved my time transferring my CA driver license to NJ.

I have been to different car dealerships and my purchase experience with Doug along with the rest of the team in Benzel-Busch has been exceptional. I will definitely recommend this dealership to my friends and families. Thank you.

Was this review helpful to you?    Yes | No

Twitter
clubmelillo
2/7/2013 5:06:22 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Sallee Pietri Sales
Lauren Docktor Client Service
Louis Bouchard Finance
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Benzel-Busch Motor Car Corp:

We finally purchased our first Benz and the experience with Sales and Client Service set the bar for the future purchases for any dealership I deal with in the future. The team really has their act together, which impressed my wife and I. I will recommend Benzel Busch to all of my Corporate associates here on Wall Street. Go team!

Was this review helpful to you?    Yes | No

Twitter
dandemarco
2/3/2013 11:04:38 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Orlando and Joe Herman
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Benzel-Busch Motor Car Corp:

Both Orlando and Joe Herman are consummate professionals, the transition from the old to the new was quick and seamless.Codos to the Agresta family, for building an empire of excellence.

Was this review helpful to you?    Yes | No

Twitter
mmbrooks
2/3/2013 12:01:05 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Frank Signorelli
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Benzel-Busch Motor Car Corp:

Wonderful pre-owned purchase experience. First, the car was in spectacular condition. Second, my sales associate, Frank Signorelli, has mastered the art of consultative selling. He listened closely to my needs and gave the time I needed to make my purchase decision. The dealer office staff handled the transaction quickly and efficiently. Finally, I was given a thorough explanation of all the car's functions--an important detail often overlooked at other dealers. I couldn't be happier and recommend the BB dealership and Frank, in particular, without reservation. M. Brooks Princeton, NJ

Was this review helpful to you?    Yes | No

Twitter
Csnyder2
2/2/2013 9:55:31 AM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Frank Signorelli
  • Customer Service:

    N/A
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Benzel-Busch Motor Car Corp:

Thanks to the wonderfull staff at Benzel Busch for making this the best car buying experience. A special thanks to Frank Signorelli and Deej Holland.

Was this review helpful to you?    Yes | No

Twitter
iri87
2/1/2013 12:20:35 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Frank Signorelli
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Benzel-Busch Motor Car Corp:

ABOUT FRANK SIGNORELLI: It is a daunting experience to purchase a car especially in today's economic environment. Additionally, it becomes more overwhelming considering this family of automobile,Mercedes Benz. Now encounter Frank Signorelli, "Frank", whose un-rushed, un-stressed, affable yet professional/knowledgeable persona welcomes you into the Benzel Busch Mercedes Benz experience. I found him fair, objective, and helpful along the way of being just plain likable. If you are serious about making a purchase, visit Frank, and even if you are not serious, it is probable that you won't forget Frank's way of presenting the Benzel Busch Mercedes Benz experience. L. Evans

Was this review helpful to you?    Yes | No

Twitter
karendiasmd@hotmail.com
1/28/2013 9:04:08 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Lino CascardiLino Cascardi
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Benzel-Busch Motor Car Corp:

I must say first, that I have been a client of Benzel Busch for 21 years
I appreciate the excellent service I have received every time I have been to the store for service and sales
This particular sale was very important to me, as Lino was my new sales accountant, and I must say he was professional, courteous and kind.
It seems that I will be with Benzel Busch for a longtime to come
Thank you!
Karen Dias-Martin, MD

Was this review helpful to you?    Yes | No

Twitter

Reviews 11-20 >>