Berglund Ford Pontiac Mazda

Reason for Visit: Service

I recommend this dealer: No

My Review of Berglund Ford Pontiac Mazda:
The names are spared to protect the guilty. I bought my explorer here and the engine BLEW UP after 60,000 miles on it. They did not stand behind their product or me as a customer. I took it in for diagnostics and they DID NOT tell me they were going to charge me $400 just to look at it. Then the mechanic tells me something completely different than the service guy. The mechanic said he worked 2 hours and they were charging me for 4 hours of work and that he has seen alot of fords do this (blow up that is). So then I asked what they could give me on a trade, "well it depends" is what they said. The first thing out of my mouth is I WANT A HONDA OR TOYOTA MINIVAN, then he says have you seen the ford blah, blah, blah. Drive 25 miles to SHELOR MOTOR MILE, they treat you like a customer.

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Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Berglund Ford Pontiac Mazda:
Very Professional. Excelent Follow up. Always informed what was happing during waiting periods. Second Mazda purchased from Les Eary.

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Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Berglund Ford Pontiac Mazda:
Great service for almost two years now on my Expedition. See Randy and twist his arm, he will lower the price. Service department is the best.<br><br>

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Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Berglund Ford Pontiac Mazda:
My Wife Stephanie Perkins just purchased the new yellow MAZDA RX-8- SHE LOVES THAT CAR . I thank you for making it happen for her to get that car ....<br><br>And now I'm looking for a truck possibly a FORD F350 deisel or even one of those YELLOW extra cab Ford pickups it's in the air right now I've got a possibility but it's somewhere else .......<br><br>Anyway thanks again for making helping my wife to get that car<br>Roy W. Perkins 1727 Wallace AVE. NE .ROANOKE VA. 24012-6107

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Berglund Ford Pontiac Mazda:
was hard to work with on buying a truck, got truck from shelor.

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