Berglund Ford Pontiac Mazda

Reason for Visit: Service

I recommend this dealer: No

My Review of Berglund Ford Pontiac Mazda:
The names are spared to protect the guilty. I bought my explorer here and the engine BLEW UP after 60,000 miles on it. They did not stand behind their product or me as a customer. I took it in for diagnostics and they DID NOT tell me they were going to charge me $400 just to look at it. Then the mechanic tells me something completely different than the service guy. The mechanic said he worked 2 hours and they were charging me for 4 hours of work and that he has seen alot of fords do this (blow up that is). So then I asked what they could give me on a trade, "well it depends" is what they said. The first thing out of my mouth is I WANT A HONDA OR TOYOTA MINIVAN, then he says have you seen the ford blah, blah, blah. Drive 25 miles to SHELOR MOTOR MILE, they treat you like a customer.

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Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Berglund Ford Pontiac Mazda:
Very Professional. Excelent Follow up. Always informed what was happing during waiting periods. Second Mazda purchased from Les Eary.

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