Bergstrom Cadillac of Madison

Went in for oil change and tire rotation. Have to roll my window own every time I get in my car as it advises me to see my readings. SOMEONE forgot to RESET!! Asked 3 people to turn the Have to roll my window own every time I get in my car as it advises me to see my readings. SOMEONE forgot to RESET!! Asked 3 people to turn the heat up as it was very cold outside and felt a cold draft. Mike the manager advised it was 69 and didn't care to do and anything for the customer. VERY DISSAPPOINTED! Post cards that are mailed out.........why is is that you have coupons that ca n never be used!!!! Why do you do these mailers and coupons that never be used. More

Easy, hassle-free purchase of the vehicle. Jackson did an outstanding job and was a pleasure to work with. Jackson did an outstanding job and was a pleasure to work with. More

The GM should give these service guys a raise for how good they are. Impeccable service good they are. Impeccable service More

Courteous, informed, and low pressure help in selecting a vehicle that fits what I was seeking. vehicle that fits what I was seeking. More

All went well with Dee and the service dept. They do all the service on our 2 Cadillacs. Woild not go anywhere else! They do all the service on our 2 Cadillacs. Woild not go anywhere else! More

Outstanding service. Thoughtful and professional. My experience with this dealership has been first class at every level. Thoughtful and professional. My experience with this dealership has been first class at every level. More

Good as I would have expected and friendly staff and good cookies as well, Yep cookies as well, Yep More

From start to finish the customer service was impeccable. From initial contact, to paperwork and even after the purchase regarding some additional questions that I had. I am sold on Bergstrom and will probab From initial contact, to paperwork and even after the purchase regarding some additional questions that I had. I am sold on Bergstrom and will probably not purchase from another dealership again. More

Very easy to get our vehicle in for service. Completed on time and without any surprises. Great guys. Completed on time and without any surprises. Great guys. More

THEY ARE VERY CUSTOMER ORIENTED. OIL CHANGE.ON MY CADILLAC ST6 THEY ALWAYS WASH YOUR CAR AFTER SERVICE. OIL CHANGE.ON MY CADILLAC ST6 THEY ALWAYS WASH YOUR CAR AFTER SERVICE. More