Bergstrom Honda of Oshkosh
Oshkosh, WI
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Justin was AMAZING! He found me the perfect car that fits my needs and far exceeds my expectations. Justin was extremely knowledgeable about every car on the lot and pro He found me the perfect car that fits my needs and far exceeds my expectations. Justin was extremely knowledgeable about every car on the lot and provided a seamless first-car buying process. More
Salesperson Kevin is the only reason they got a second star. Terrible experience trying to reach anyone there, and don't stand behind the vehicles they sell. Bought a brand new 2015 accord. Salesperson star. Terrible experience trying to reach anyone there, and don't stand behind the vehicles they sell. Bought a brand new 2015 accord. Salesperson was excitement to work with. 6 years and 66k miles later, service department can't seem to be reached for days, they don't stand by their cars. It's a known issue for Honda, but Bergstrom and Honda won't do anything about the connecting rod failure. Currently have a well maintained paperweight. I'll skip Honda and Bergstrom next time More
What terrible service. Wife went to buy a vehicle. Price didn’t match what she was sent in email. 5 sets of paperwork and still not right. After 2 hours left without buying a vehicle. Bought 2 vehicles from didn’t match what she was sent in email. 5 sets of paperwork and still not right. After 2 hours left without buying a vehicle. Bought 2 vehicles from here previously, never again. I work in sales if my quote doesn’t match my sales order, I don’t get the sale. Trying to take advantage of people. Terrible business practice. Should be ashamed of yourselves. More
Worst customer service Katlyn is worst customer service representative ever I have dealt in my life.she should know how to talk with respect and not threaten another human b Katlyn is worst customer service representative ever I have dealt in my life.she should know how to talk with respect and not threaten another human being.she kept on calling me even tho I said you are harassing me calling me back to back.intead of leaving voice mail she kept on calling me back to back and threaten More
Honda CR-V question about USB port Went in to ask about the USB port and how it defaults to Pandora when trying to use music on my iPhone. VERY condescending assistance from the sales r Went in to ask about the USB port and how it defaults to Pandora when trying to use music on my iPhone. VERY condescending assistance from the sales rep. Did get my Bluetooth paired up so there is that...even though that's not what I stopped in about. Didn't purchase my Honda at Bergstroms. Maybe that explains the persona non grata treatment! More
Don't go anywhere else! First-rate experience all the way around. Tom Sawyer is exceptional on the front end. Charismatic and thoughtful in his approach, Tom did a great job First-rate experience all the way around. Tom Sawyer is exceptional on the front end. Charismatic and thoughtful in his approach, Tom did a great job operating at a pace that put me at ease. Beyond that, Josh Lewis and Craig Skadahl were thorough and transparent on the service side of the dealership. They genuinely cared. I highly recommend the experience at Bergstrom Honda to all family, friends, and folks in my network. More
Not nice people I came in mid morning this past Thursday to look at a new Ridgeline. I was told by a crabby receptionist that since I did not have an appointment th I came in mid morning this past Thursday to look at a new Ridgeline. I was told by a crabby receptionist that since I did not have an appointment that I would just have to wait. There was no offer of a place to sit, or even a cup of coffee. There was no offer to make an appointment for later. After 15 minutes of being ignored, I just left. I love my brand new Ridgeline that I purchased at Harman later that afternoon. I will never go back to Bergstroms, even if they are right around the corner from my home. More
Buying experience We have purchased at least ten new Hondas from Bergstrom. After shopping around Bergstrom always has the best price. Plan to trade my 2014 Odyssey for We have purchased at least ten new Hondas from Bergstrom. After shopping around Bergstrom always has the best price. Plan to trade my 2014 Odyssey for a 2017 CR-V and will start with Bergstrom. Great sales people. More

