Bergstrom Kia of Appleton
Appleton, WI
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12 Reviews of Bergstrom Kia of Appleton
I have nothing but praise for them. I won't go to any other dealership but Burgstrum Kia in Appleton, WI. They REALLY know what their doing. Very kind people to deal with. You won't I won't go to any other dealership but Burgstrum Kia in Appleton, WI. They REALLY know what their doing. Very kind people to deal with. You won't regret dealing with them. Doug More
We recently purchased a new vehicle from here. Our salesman Nate did an excellent job! He gave us all the information we needed and made our buying process quick and smooth. We told him what we di Our salesman Nate did an excellent job! He gave us all the information we needed and made our buying process quick and smooth. We told him what we did and did not want during the sale and he made it happen. More
I recently purchased a used Kia Sorrento. I went for a 1st service visit last week. Everyone was very friendly. I had made a mistake on my calendar and showed up a day early. They accommodate I went for a 1st service visit last week. Everyone was very friendly. I had made a mistake on my calendar and showed up a day early. They accommodated the service that day and did not make me come back the next. The waiting area has free coffee and soda available. They do a thorough multipoint inspection. They discovered a worn serpentine belt which I had replaced. I’m about to take a very long trip and would not want to be stranded somewhere by a belt failure. They washed the car prior to returning it to me. I headed out feeling very good about the visit. Unfortunately, on the way out, I accidentally caused some damage to the facility. Their primary focus was my well-being. I was asked several times how I felt. I met the general manager who was very nice. They assisted with the insurance claim. Overall, they were friendly, accommodating, thorough, kind and empathetic. This is a top rate facility that I would recommend to everyone. More
I liked Hue and he helped us. The Kia Niro seems like a great car. I traded in an all electric not because it wasn’t a great car, it was but the current lack of charging stations The Kia Niro seems like a great car. I traded in an all electric not because it wasn’t a great car, it was but the current lack of charging stations made it difficult for me. This will change shortly. I felt trade in value was low but I chose to take it. All in all a good experience. More
Sam was great to work with. Loved her! Though I did feel I was a burden or irritating to other members of the team, but that could just have been me. I made some unnecessary tri Loved her! Though I did feel I was a burden or irritating to other members of the team, but that could just have been me. I made some unnecessary trips to the dealership, and it caused a lot of inconvenience. Since I was there so many times and dealt with things they said never really happened, I didn’t feel like they prioritized very well. I went there in need of a car ASAP, and eventually left with a car 3 days later. They said it look longer because I said that I was self employed but I was put on the lease as a co-signer. So it was a bit confusing. I will be back, because Sam and I had such a good connection. More
Talked to salesman kirk rumlow. We were there three times to buy a new kia. The third time I brought my car for appraisal to trade in. He asked me if I had a appointment,I said I di We were there three times to buy a new kia. The third time I brought my car for appraisal to trade in. He asked me if I had a appointment,I said I did not, I just stopped in to get the appraisal. He told me he didn't like pushy people. So I left. More
They doubted I could get the loan. They said they can't sell a charger to charge the car. They tried to sell oil changes to an all electric car. They tried to sell maintenance on a mai They said they can't sell a charger to charge the car. They tried to sell oil changes to an all electric car. They tried to sell maintenance on a maintenance free vehicle. There charger is only a level 2 at 8kw not the 350kw that Kia advertised to charge in 18min. More

