Berkshire BMW - Service Center

Fast, efficient, knowledgeable I had a check engine light come on. Car ran fine. I took may 2017 BMW M 240 to Berkshire BMW. They diagnosed the problem quickly, and ordered the necessary repair part light come on. Car ran fine. I took may 2017 BMW M 240 to Berkshire BMW. They diagnosed the problem quickly, and ordered the necessary repair part. Mitch was excellent in scheduling, getting the work done and getting my very clean car back to me in almost no time. More

Re: Charged for oil not received-Did not know vehicle specs I went to Flynn BMW for a oil change and was charged for nine (9) quarts of oil. Service completed and car returned freshly washed an vacuumed. On tri I went to Flynn BMW for a oil change and was charged for nine (9) quarts of oil. Service completed and car returned freshly washed an vacuumed. On trip home, 22 miles away, "add oil" warning light came and I called Service Department who told me not to add oil, to prevent oil filling, and return for level check. Returned next day and was told they added "about 3/4 of a quart". Returned home and have checked the oil several times and it is still a half quart below full. I ordered a quart of oil on Amazon.com to add. In summation, I paid for 9 quarts and initially received about 7 quarts, made two trips to the dealer and still did not receive that for which I had paid. Apparently the service technician did not consult the service manual for proper amount of oil. Based on this experience, I no longer have faith in the abilities of the Flynn BMW Service Department and would not, in god conscience, recommend them to anyone else. As a result, I am now vetting independent specialists who, at least, know the proper amount of fluids required. Very disappointed. More