Beshore & Koller

⭐☆☆☆☆ I stopped by Beshore and Koller Ford last week looking for trucks for my company. Spotted a fresh trade-in sitting on the used lot with no plates. I called while literally parked next to it. En looking for trucks for my company. Spotted a fresh trade-in sitting on the used lot with no plates. I called while literally parked next to it. Enter John, the “salesperson” (note: you only earn that title if you actually sell). He insisted the truck didn’t exist, argued with me, and refused to check. Sales 101, John: A) Be nice. B) Take customer info. C) Verify the vehicle. D) Call back and set an appointment. E) Take the customer’s money. John failed every step. So I called back, asked for the sales manager, left my info. It’s been a week. No call. A manager who doesn’t follow up isn’t managing — he’s just lazy. Maybe T-Mobile is hiring, so you can relearn follow-up skills? I’d even donate an hour of my time to train your staff on how to treat customers. Maybe the “sales police” were on patrol that day, stopping anyone from actually selling something. Because this isn’t a one-off — it’s the second time Beshore and Koller couldn’t figure out how to take my money. The last truck I bought was from Bob Ruth — because they actually know how to treat people. More

I ordered floor mats for a customer on repair link for a focus rs - left a remark in the comments what I needed. Received wrong mat-right part number. Ford discontinued old mats and replaced with new part focus rs - left a remark in the comments what I needed. Received wrong mat-right part number. Ford discontinued old mats and replaced with new part number. Went to return them, still in the plastic and was told I could not return them I should have called before ordering. I told him I left a comment, he basically told me, comments do not mean anything. Your stuck with them. Very poor customer service and to do this to another business. So for 80 dollars it will cost this company thousands in the long run. i will take my business to apple from now on and so should anyone reading this. More

Uninformed staff and no accountability by owners for poor service. Choose somewhere else for your business. service. Choose somewhere else for your business. More

This is a small family run dealership. There was no pressure. I got a quality car at a very fair price. They are definitely worth the drive. There was no pressure. I got a quality car at a very fair price. They are definitely worth the drive. More

very courteous and helpful, all personnel were very interested in serving the customer, I would definitely return interested in serving the customer, I would definitely return More

Great customer service, straight forward, friendly, no hidden fees, very helpful , and willing to work with us in getting the car we want hidden fees, very helpful , and willing to work with us in getting the car we want More

Searched several dealer websites' inventory online, found 2019 Ford EcoSport, studied specs on Beshore & Koller's. I contacted them who responded promptly, made appointment to test drive, worked out found 2019 Ford EcoSport, studied specs on Beshore & Koller's. I contacted them who responded promptly, made appointment to test drive, worked out offer with trade-in, purchased vehicle, all done very easily and business-like. Mr. Miller was very knowledgeable, courteous, and responsive to questions. It's been a few years, but we have purchased five (5) Ford vehicles from Beshore & Koller, had them serviced there, and now we are happy to be "back home". Their dealership is top-notch for sales and service. CBH More