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Betten Chevrolet GMC Buick of Muskegon

Muskegon, MI

Overview
Employees
Reviews
Vehicles
4.3
97 Reviews
At Betten Chevrolet Buick GMC Cadillac, we warmly invite you to visit our dealership in Muskegon, where our community-driven spirit truly shines. Here, our team collaborates seamlessly to ensure that every visitor from Grand Rapids to Holland, MI, experiences exceptional service and support. We pride ourselves on our wide array of automotive resources, and we're dedicated to going the extra mile for each of you. Whether you're in the market for a new car, exploring financing options, or seeking a dependable service center, our collective goal is to meet your needs with expertise and care. As we often say, “Together, we drive success.” Let’s embark on this journey together, sharing in the excitement and commitment that unite us all at Betten Chevrolet Buick GMC. Your satisfaction and trust are what fuel our passion, and we look forward to welcoming you into our ever-growing family.
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2474 S. Henry St

Muskegon, MI

49441

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Showing 97 reviews

June 18, 2025

I know the people here at Betten Chevrolet are professional and efficient everyone greeted me warmly the techs are always on top of things I trust them with my truck the service department is alwa More

by LioC.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Garcia ,Bryce DeWindt, Jason Ziskie, Steve Barnes, Greg (micha) Ferguson,Joe gianetti
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June 17, 2025

Bought a 2016 paid cash, for a vehicle that I later learn shouldn't have on the lot. I have given Betten numerous opportunities to correct all the problems. Returning vehicle 5 times in 3.months. I ha More

by Edward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dustin Flores, has went beyond the call of duty trying to help. Though I personally feel his words are falling on deaf ears of management.
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Jun 18, 2025 -

Betten Chevrolet GMC Buick of Muskegon responded

Thank you for sharing your experience with us, Edward. I understand your frustration regarding the ongoing issues with your vehicle. At Betten Cadillac, we value your feedback and thank you for bringing this to our attention. Please reach out to me directly so we can discuss your experience further. Your satisfaction is important to us, and we appreciate your patience. Sincerely, Rob Morris | Service Director

June 15, 2025

Very friendly and helpful made sure I was happy informed me of some upcoming expenses for the next couple of times. More

by Greatwhitejohnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shop
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June 13, 2025

All went well. Jason did a great job taking care of me Jason was great!! More

by bak.1954
Recommend Dealer
Yes
Employees Worked With
Jason Z
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Jun 13, 2025 -

Betten Chevrolet GMC Buick of Muskegon responded

Thank you for your kind words! We're thrilled to hear that everything went well and that Jason provided you with excellent service. At Betten Cadillac, we strive to ensure our customers have a great experience. We look forward to seeing you again soon! Sincerely, Rob Morris | Service Director

June 13, 2025

Communication was great, and Martin kept me informed of the progress. Very pleased with the outcome. More

by DFAZAKERLEY1960
Recommend Dealer
Yes
Employees Worked With
Martin
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Jun 13, 2025 -

Betten Chevrolet GMC Buick of Muskegon responded

Thank you for your wonderful review! I am delighted to hear that you had a great experience with Martin and that the communication exceeded your expectations. At Betten Cadillac, we strive to keep our customers informed every step of the way. We look forward to seeing you again soon! Sincerely, Rob Morris | Service Director

June 13, 2025

They are friendly, professional and very helpful! I recommend my family and friends to go there! More

by annawinters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Secord
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brock Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew
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Jun 14, 2025 -

Betten Chevrolet GMC Buick of Muskegon responded

Thank you for your wonderful review, Anna! I appreciate your kind words about our friendly and professional team at Betten Cadillac. It's great to hear that you recommend us to your family and friends. We look forward to welcoming you back soon! Sincerely, Maria Secord msecord@bettengm.com 231-759-5793

June 12, 2025

Betten always takes good care of me and my family vehicle. Thanks Betten I truly appreciate all that you do More

by lesia.jefferson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brock Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Gianetti
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Jun 12, 2025 -

Betten Chevrolet GMC Buick of Muskegon responded

Thank you so much for your kind words, Lesia! We truly appreciate your trust in Betten Cadillac to take care of you and your family's vehicle. It's our pleasure to ensure you have a great experience. We look forward to serving you again soon! Sincerely, Rob Morris | Service Director

June 12, 2025

Only had bad bad experiences with this company. More on your service department. Only company that doesn't do diagnostic on there car's. As a technician my self, this company should be ashamed on More

by Ed_rx3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stephen Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2025 -

Betten Chevrolet GMC Buick of Muskegon responded

Thank you for sharing your experience with us. I appreciate your feedback and understand your concerns regarding our service department's diagnostic processes. At Betten Cadillac, we strive to provide high-quality service to all our customers, and we value the input of those who have technical expertise like yourself. I would like to invite you to reach out to us directly so we can discuss your experience in more detail. Your satisfaction is important to us, and we are committed to improving our services. Thank you for your time, and we hope to hear from you soon. Sincerely, Rob Morris | Service Director

June 12, 2025

Best people in the industry. ..Service Dept. operates better than most because of the people...Watch Muskegon Go More

by RMORRIS15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Parmelee
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Jun 12, 2025 -

Betten Chevrolet GMC Buick of Muskegon responded

Thank you for the wonderful review! We're thrilled to hear that you've had a great experience with our Service Department at Betten Cadillac. Our team works hard to provide exceptional service, and your kind words truly mean a lot to us. We appreciate your support and loyalty! We look forward to seeing you again soon. Sincerely, Rob Morris | Service Director

June 12, 2025

Last visit recommended $1500 repair that was not needed. Told service rep and no interest More

by MNOWAK2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Greg Pike
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2025 -

Betten Chevrolet GMC Buick of Muskegon responded

Thank you for sharing your experience with us. I understand your concerns about the suggested repair and appreciate your feedback. At Betten Cadillac, we strive to provide clear and honest communication regarding all service recommendations. If you're open to it, please reach out to us directly to discuss this further. Your satisfaction is important to us, and we want to ensure that we address any issues you may have. Sincerely, Rob Morris | Service Director

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