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Betten Baker Cadillac - Service Center

Muskegon, MI

4.2
164 Reviews

164 Reviews of Betten Baker Cadillac - Service Center

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August 10, 2025

The people their were very responsive and helped me asap Great service and great people More

by myerswellservices
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Chester
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2025 -

Betten Chevrolet GMC Buick of Muskegon responded

Thank you for your wonderful feedback! I'm thrilled to hear that our team at Betten Cadillac was responsive and provided you with great service. We truly appreciate your kind words and hope to see you again soon! Sincerely, Rob Morris | Service Director

August 10, 2025

I just did Okay Iol. ..when i was flustered w the GPS or your low seatsb the Trax impossible almost to get in bot Colby gave me some help More

by belljanice159
Recommend Dealer
Yes
Employees Worked With
Colby ?
Aug 11, 2025 -

Betten Chevrolet GMC Buick of Muskegon responded

I'm glad Colby could assist. We'll do our best to Earn that 5 stars next time!

August 09, 2025

I had minor body work done on my 2014 Camry to prepare it for selling. Paul gave me a very competitve price compared to a local body shop and completed the work in just a few hours. Results were exceptional! More

by Mrs. F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul in the body shop.
Aug 09, 2025 -

Betten Chevrolet GMC Buick of Muskegon responded

Thank you for taking the time to share your experience with us! I'm delighted to hear that Paul provided you with a competitive price and quick service for your 2014 Toyota Camry. It's wonderful to know that you were pleased with the exceptional results. I appreciate your trust in Betten Cadillac, and we look forward to assisting you again in the future! Sincerely, Rob Morris | Service Director

August 09, 2025

Great service. Greg is very helpful. He definitely will keep my business. I highly recommend. More

by sweetmes2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Ferguson
Aug 09, 2025 -

Betten Chevrolet GMC Buick of Muskegon responded

Thank you for your wonderful review! I'm excited to hear that you had a great experience at Betten Cadillac and that Greg was able to assist you effectively. Your recommendation means a lot to us, and we look forward to serving you again in the future! Sincerely, Pete Adkins | padkins@bettengm.com

August 09, 2025

The work was completed on my vehicle in a reasonable amount of time and was done to expectations. The staff I dealt with were courteous and knowledgeable. More

by J.KUCH
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brock Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2025 -

Betten Chevrolet GMC Buick of Muskegon responded

Thank you for your wonderful feedback! I'm thrilled to hear that the service on your vehicle was completed in a timely manner and met your expectations. Our team at Betten Cadillac strives to provide courteous and knowledgeable service, and it's great to know they made a positive impression. We look forward to assisting you again in the future! Sincerely, Rob Morris | Service Director

August 09, 2025

I had a great experience work with chevy dealership . I was very happy with them. More

by ernienicholes76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curry Holman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Addicott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colby Beckstrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Housley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Pike
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zakk Danz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jakob Kiracofe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Juncaj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2025 -

Betten Chevrolet GMC Buick of Muskegon responded

Ernie, thank you for taking the time to leave us a review! I'm thrilled to hear you had a great experience with a Chevy dealership. At Betten Cadillac, our team strives to provide excellent service, and I appreciate your positive feedback. We hope to see you again soon! Sincerely, Maria Secord msecord@bettengm.com 231-759-5793

August 09, 2025

Thank you for everything good experience with us I appreciate it will see you soon thank you so very much More

by Dunes Preval
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Secord
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curry Holman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brock Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Housley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Pike
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zakk Danz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jakob Kiracofe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Juncaj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2025 -

Betten Chevrolet GMC Buick of Muskegon responded

Thank you so much for your kind words, Dunes! I truly appreciate your positive feedback and am thrilled to hear you had a great experience with us at Betten Cadillac. We look forward to seeing you again soon! Sincerely, Pete Adkins | padkins@bettengm.com

August 09, 2025

I took my car in for the first oil change, figuring I would be there for a half hour to an hour. My appointment was 12:30, and I never got home til 3:30. I think a 3 hour wait for oil change and tire r More

by sugare
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brock Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2025 -

Betten Chevrolet GMC Buick of Muskegon responded

Thank you for sharing your experience with us at Betten Cadillac. I understand that a three-hour wait for an oil change and tire rotation can be frustrating. Your feedback is invaluable, and I appreciate you bringing this to our attention. If you have any further concerns or would like to discuss this in more detail, please feel free to reach out to us directly. We're here to help! Sincerely, Rob Morris | Service Director

August 07, 2025

Very pricey but I bought a pricey car. So I guess that goes along through what I spend getting my automobile serviced. I have always enjoyed the immediate and friendly service. I owe much More

by Jerry Josephson
Recommend Dealer
Yes
Employees Worked With
Steve Barnes
Aug 12, 2025 -

Betten Chevrolet GMC Buick of Muskegon responded

Thank you for the 5 stars Jerry. I'm glad Steve could provide such a service.

August 07, 2025

My muffler has a loose brackets in the inside of it that's causing loud noises.. Bettern chevrolet wants me to pay for it eventhoughh I have a extended warranty. I've been waiting for a return call fo More

by CROWLEYDIANE03
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brock Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2025 -

Betten Chevrolet GMC Buick of Muskegon responded

Thank you for sharing your experience with us, Diane. I understand your frustrations regarding the muffler issue and the warranty process. It's important for us at Betten Cadillac to ensure our customers feel supported and valued. Please contact us directly at your earliest convenience so we can address your concerns more thoroughly. Your feedback is essential in helping us improve our service. We appreciate your patience and look forward to assisting you. Sincerely, Rob Morris | Service Director